Account Manager - State Farm Agent Team Member

Dennis Hurst - State Farm Agent; Norfolk (VA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Dennis Hurst - State Farm Agent is seeking an Account Manager to support daily operations and drive customer success. You will nurture relationships, serve as liaison among departments, and promote relevant products to customers.

The role emphasizes proactive service, policy reviews, and effective communication. If you are coachable, customer‑first, and goal‑oriented, you can grow with a family‑oriented agency committed to training and advancement.

Qualifications

• Experience in insurance sales or account management.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales target achievement

Sales conversations

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2019 and currently lead a team of seven. Before becoming a State Farm agent, I worked in the banking industry, where I developed a strong background in financial services and helping customers navigate important decisions. Outside of the office, I’m married with two children, and family is a big part of both my life and the culture we’ve built within the agency.

We’re proud to be actively involved in our local community, with a particular focus on supporting high school athletics. Our agency stays connected through local baseball, football, and wrestling programs and enjoys supporting the students and families in our area.

Our agency offers paid time off, a 401(k) retirement plan, short-term disability, life insurance, and training and licensing assistance. We also provide performance-based incentives and a clear path for advancement and leadership growth for team members who want to take on greater responsibility and continue building their careers.

Our office is family-oriented, energetic, competitive, and focused on growth. I’m looking for a self-starter and go-getter who communicates well, leads with integrity, and brings a positive, customer-first mindset to the team. The ideal person is coachable, goal-oriented, and motivated by both personal and team success. If you’re looking for an environment where you can be challenged, rewarded for your performance, and grow into greater opportunities, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Manager for Dennis Hurst - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.