Account Manager - State Farm Agent Team Member

Du Vo - State Farm Agent; Mountain View (CA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Health insurance

Growth potential

Health benefits

Job summary

Du Vo - State Farm Agent in Mountain View is looking for an Account Manager to support daily business operations and enhance customer success. The ideal candidate will establish strong client relationships and represent customer needs effectively within the agency.

This role involves responding promptly to queries regarding insurance and promoting long-lasting customer relationships. Strong sales experience and excellent communication skills are essential for this position.

Qualifications

• Experience in sales (preferred from various roles such as retail or telemarketing).
• Experience in managing client relationships preferred.
• Strong interest in marketing based on customer needs.
• Excellent communication skills – written, verbal, and listening.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and accurate customer service.
• Promote strong customer relations.

Skills

Sales experience

Client relationship management

Excellent communication skills

Customer service dedication

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off (holidays and personal/sick days)
• Health insurance
• Salary plus commission/bonus
• Health benefits
• Growth potential/opportunities for advancement within the agency

Role Description

As an Account Manager – State Farm Agent Team Member for Du Vo – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.