Account Manager - State Farm Agent Team Member

Dawn Goplin; Madison (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is seeking an Account Manager to drive customer relations and support daily operations. In this role, you will engage with clients to foster long-term relationships, conduct policy reviews, and provide tailored recommendations. The ideal candidate has experience in insurance sales or account management, strong interpersonal skills, and a proven sales record. This position offers a supportive environment with numerous benefits, including flexible schedules and health insurance.

Qualifications

• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.
• Experience in insurance sales or account management preferred.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Recommend, explain and sell policies to leads.

Skills

Experience in insurance sales

Leadership skills

Interpersonal skills

Sales target achievement

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2004 and has grown into a team of nine who are focused on kindness, education, and doing what’s best for our customers. Before becoming an agent, I worked in two corporate roles with State Farm and also spent time as a team member, which gave me a well‑rounded understanding of the business and how to support both customers and staff.

I graduated from the University of Wisconsin, Madison and am married with two daughters and four grandchildren. Family is a big part of my life, and that sense of care and connection carries into the way our office operates. I also stay involved in the community by volunteering with Habitat for Humanity, helping support local housing efforts and giving back whenever I can.

Our team enjoys bonuses, paid time off, schedule flexibility, and the opportunity to earn reward trips when goals are met. We also offer a 401(k) and health benefits to support long‑term success and stability. Our office culture is built around kindness, teamwork, and education. We focus on helping customers understand their options so they can make the best decisions for themselves. We set quarterly goals, celebrate achievements, and spend time team bonding along the way.

We’re looking for someone who is positive, coachable, and motivated to improve a little more each day. If you enjoy helping others and want to grow in a supportive, goal‑oriented environment, this could be a great place to build your career.

Role Description

As Account Manager - State Farm Agent Team Member for Dawn Goplin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.