Account Manager - State Farm Agent Team Member

Juliana Velez - State Farm Agent; Farmers Branch (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Bonus

Salary

Flexible schedule

Health insurance

Advancement

PTO

Training

Job summary

Juliana Velez - State Farm Agent is seeking an Account Manager to strengthen customer relationships and drive policy sales. You will act as a liaison between customers and agency departments, promoting products and services to address client needs.

The role emphasizes a sales-oriented mindset, strong communication, and the ability to grow with a collaborative, family-friendly agency environment. If you enjoy coaching, teamwork, and helping families protect what matters most, you’ll fit right in.

Qualifications

• Experience in insurance sales or account management preferred.
• Willingness to engage in sales conversations.
• Leadership and interpersonal skills.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Bilingual in Spanish

Sales mindset

Leadership

Interpersonal skills

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency has been proudly serving the community since 2011 and has grown into a strong, nine-person team built on collaboration, trust, and positivity. Before opening my own agency, I began my career with State Farm in Claims and later transitioned into Marketing, where I developed a passion for helping people protect what matters most.

Outside of work, I'm a proud mom of two and love spending time outdoors - camping, hiking, and staying active. Mindset and personal growth are huge parts of both my life and our office culture. I also serve as a Girl Scout troop leader, which allows me to stay connected and give back to the community in a meaningful way.

We offer a variety of benefits and perks including health insurance, 401k, and flexible scheduling - especially important for team members with families. We also enjoy occasional team lunches and other ways to celebrate our shared success.

Our office culture is team-oriented, supportive, and driven by positivity. We look for individuals who are coachable, upbeat, and eager to grow both personally and professionally. If you value teamwork, communication, and the opportunity to make a real difference, you'll fit right in here.

ROLE DESCRIPTION

As Account Manager - State Farm Agent Team Member for Juliana Velez - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Bilingual in Spanish
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.