Account Manager - State Farm Agent Team Member

Jim Brown - State Farm Agent; Chester (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Jim Brown - State Farm Agent is looking for an Account Manager to improve customer relations and enhance agency operations. This role requires someone who is sociable, sales-minded, and passionate about making a difference in the community.

Responsibilities include developing relationships with customers, conducting policy reviews, and addressing complex issues. Ideal candidates will have experience in insurance sales, leadership skills, and a willingness to engage in sales conversations.

The agency offers a supportive environment and is committed to your personal and professional growth.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales experience

Leadership skills

Interpersonal skills

Sales targets achievement

Sales conversation engagement

Education

B.S. in Business

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I’ve been a State Farm agent for 18 years, and before that I spent time in a corporate leadership role with State Farm — experience that shaped how I lead and support others today. What truly sets our agency apart is how customer-focused we are. We take pride in doing what’s right for people, providing excellent service, and building real relationships in the community.

Our team is small but mighty, with three full-time team members who work together in a friendly, supportive environment. I’m also very invested in helping my team succeed, not just professionally, but personally too — because when people feel supported, they do their best work.

Outside of the office, I’m a proud University of Akron graduate with a B.S. in Business, and I’ve earned both the Chartered Life Underwriter (CLU) and Chartered Financial Consultant (ChFC) designations through The American College. I spend my time outside of work with my family, training for cycling races, and staying involved through my church and a local Annapolis-area Christian school.

For our team, we offer a retirement plan, generous time off, and a workplace culture where you can truly learn, grow, and enjoy coming to work. If you’re self‑motivated, authentic, and ready to build a long‑term career while making a real impact, you’ll fit right in here.

Role Description

As Account Manager – State Farm Agent Team Member for Jim Brown – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.