Account Manager - State Farm Agent Team Member

Michelle Twitchell - State Farm Agent; Bartlett (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Flexible schedule

Paid time off

Training & development

Performance bonus

Advancement opportunities

Competitive salary

Job summary

A local insurance agency is seeking an Account Manager - State Farm Agent Team Member to manage customer relationships and drive agency growth. This role requires experience in insurance sales and strong interpersonal skills. You will conduct policy reviews, resolve customer issues, and recommend policies to new and existing clients. Join a positive team culture that values growth, development, and work-life balance in Bartlett, Illinois.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills necessary.
• Proven track record of meeting and exceeding sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain strong customer relationships to drive retention.
• Conduct policy reviews and offer recommendations.
• Oversee and resolve complex customer issues.
• Recommend and sell insurance policies to various leads.

Skills

Insurance sales experience

Interpersonal skills

Sales target achievement

Leadership

Communication

Tools

CRM software

Job description

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my first agency in 1990 and now operate two offices with a combined team of 14 team members. Before becoming an agent, I spent time at State Farm corporate and then worked in auto underwriting alongside agents. That experience gave me a behind-the-scenes view of agency life and ultimately led me to open my own office.

Outside of work, I love traveling, staying active, and enjoying live events. You’ll often find me at Chicago Bears games or concerts, and I’m also a proud dog mom to two very loved pups. That same energy and enthusiasm carries into the office.

For our team, we offer a Simple IRA, health benefits, and flexibility when needed. We believe work should be fun, and laughter is a big part of our day-to-day. We enjoy team outings together, including events like Bears games, and truly value spending time as a group.

Our office culture is fast-paced, positive, and growth-focused. We invest heavily in coaching, development, and continuous improvement, and we keep negativity out of the door. We’re looking for team members who want to grow, learn, and challenge themselves in a fun, supportive environment where progress and positivity matter.

Role Description

As Account Manager - State Farm Agent Team Member for Michelle Twitchell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.