Account Associate - State Farm Agent Team Member

Michelle Twitchell - State Farm Agent; Bartlett (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michelle Twitchell - State Farm Agent in Bartlett, IL is seeking an Account Associate to join our team. You’ll engage with customers to understand their insurance needs, offer coverage solutions that provide real value, and deliver outstanding service throughout the process.

This role combines sales with customer care and growth potential. You’ll work in a fast-paced, supportive environment that emphasizes coaching, development, and teamwork, with opportunities to advance within the agency.

Qualifications

• Confident communicator with strong relationship-building skills.
• Background in sales or customer service is preferred but not required.
• Self-motivated, goal-oriented, and eager to achieve results.
• Organized and able to manage multiple tasks effectively.

Responsibilities

• Prospect and connect with potential customers to expand the agency’s reach.
• Provide clear explanations of insurance options, helping customers make informed decisions.
• Nurture long-term relationships through consistent follow-up and customer care.
• Manage customer files accurately and handle policy servicing needs.

Skills

Confident communicator

Sales or customer service

Self-motivated

Organized

Job description

BENEFITS

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my first agency in 1990 and now operate two offices with a combined team of 14 team members. Before becoming an agent, I spent time at State Farm corporate and then worked in auto underwriting alongside agents. That experience gave me a behind-the-scenes view of agency life and ultimately led me to open my own office.

Outside of work, I love traveling, staying active, and enjoying live events. You’ll often find me at Chicago Bears games or concerts, and I’m also a proud dog mom to two very loved pups. That same energy and enthusiasm carries into the office.

For our team, we offer a Simple IRA, health benefits, and flexibility when needed. We believe work should be fun, and laughter is a big part of our day-to-day. We enjoy team outings together, including events like Bears games, and truly value spending time as a group.

Our office culture is fast-paced, positive, and growth-focused. We invest heavily in coaching, development, and continuous improvement, and we keep negativity out of the door. We’re looking for team members who want to grow, learn, and challenge themselves in a fun, supportive environment where progress and positivity matter.

ROLE DESCRIPTION

At Michelle Twitchell - State Farm Agent, we are looking for a motivated Account Associate - State Farm Agent Team Member who is eager to contribute to the continued success of our agency. In this role, you’ll engage directly with customers to understand their unique situations, offer coverage solutions that provide real value, and support them with excellent service throughout the process. Your enthusiasm for helping people and your focus on growth will make you a strong fit for our team.

This is a great opportunity for someone who enjoys sales, values meaningful connections, and is committed to professional development. Those who excel will find opportunities to take on greater responsibility and advance within the agency.

RESPONSIBILITIES

• Prospect and connect with potential customers to expand the agency’s reach.
• Provide clear explanations of insurance options, helping customers make informed decisions.
• Nurture long-term relationships through consistent follow-up and customer care.
• Manage customer files accurately and handle policy servicing needs.

QUALIFICATIONS

• Confident communicator with strong relationship-building skills.
• Background in sales or customer service is preferred but not required.
• Self-motivated, goal-oriented, and eager to achieve results.
• Organized and able to manage multiple tasks effectively.