Account Manager - State Farm Agent Team Member

Tompelham; Ann Arbor (MI); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tom Pelham is seeking an Account Manager to support daily operations and customer success in Ann Arbor, MI. You will grow the agency through meaningful customer relationships and act as a liaison between customer needs and office departments.

You will proactively market relevant insurance products, review policies with clients, and help customers choose coverage that fits their goals. Strong sales skills and customer focus are essential.

Qualifications

• Experience in insurance sales or account management.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Sales-focused

Leadership

Interpersonal skills

Sales targets

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As Account Manager for Tom Pelham - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.