Account Manager -Spawn Ideas

PRSA Alaska; Des Moines (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401K

Medical, dental, vision benefits

PTO and paid holidays

Annual performance-based bonus

Job summary

A leading advertising agency in Des Moines, Iowa, is seeking an Account Manager who will partner with the Account Supervisor to grow client business and relationships. The successful candidate will ensure proactive client management, develop strategic marketing plans, and monitor performance metrics. Ideal applicants will have at least five years of agency experience, a Bachelor's in a related field, and demonstrate strong communication and problem-solving skills. The role offers a flexible work environment with competitive benefits.

Qualifications

• Five years of related business experience and/or prior agency experience preferred.
• Demonstrated writing and speaking skills.
• Understanding of marketing and advertising tactics.

Responsibilities

• Serve as a primary source for knowledge of the client’s audience and brand.
• Maintain ongoing communication with clients to ensure expectations are met.
• Collaborate with account planning to generate consumer insights.

Skills

Relationship building

Clear communication

Problem-solving

Business acumen

Team collaboration

Education

Bachelor’s degree in marketing, communications, business or related field

Tools

Client management systems

Job description

Spawn is a fully integrated advertising agency that is strategy driven, adventure-based, and female led. Spawn is owned by Strategic America, an employee‑owned, independent agency based in Des Moines, IA and virtual. At Spawn, there are no sideliners—just a bold and resourceful team with courage to summit any challenge. When the agency succeeds, we succeed as individuals too.

At Spawn, our goal is to create a workplace where people do the best work of their lives in an environment that’s flexible and deeply supportive. We’re a 50‑year‑old agency with a formidable reputation for creativity and culture — recognized by Ad Age as a Small Agency of the Year, and by Outside Magazine as one of America’s 50 Best Places to Work for eleven years running.

We believe in elevation, for everything. That starts with how we treat our people. To elevate the work, we have to elevate the employee experience. That doesn’t mean making things cushy; it means creating the right mix of challenge and support where initiative and accountability are met with flexibility, where expectations are clear, and great work is recognized and rewarded.

We’re looking for an account manager.

POSITION SUMMARY

The Account Manager partners with the Account Supervisor or Director of Client Service (account lead) to guide, nurture, and grow client business and relationships across two or more accounts.

You will orchestrate and integrate agency services on behalf of the client, ensuring proactive thinking, strategic recommendations, and added value that support healthy, effective, and profitable client relationships. You will work closely with creative, media, account planning, and project management teams to develop and execute effective marketing plans.

A successful Account Manager is relationship-driven, strategic, curious, and thrives in a fast‑paced, ever‑changing environment. You are passionate about helping clients achieve their marketing goals.

KEY RESPONSIBILITIES

CLIENT & BRAND LEADERSHIP

• Serve as a primary source for comprehensive knowledge of the client’s audience(s), brand, category, strategic direction, and marketing plans.
• Maintain ongoing communication with clients to ensure expectations are met, and issues or competing
  priorities are managed and resolved.
• Act as the voice of the client within the agency, advocating for their needs while balancing agency
  capabilities and profitability.
• Identify and explore business growth and brand‑building opportunities, and champion new marketing
  initiatives on behalf of the brand.
• Collaborate with account planning to generate consumer/customer insights and develop strategic briefs.
• Along with the Account Planner, brief creative and media teams on major initiatives, informing and inspiring
  development.
• Work with cross‑functional teams to develop integrated, multichannel marketing plans and
  recommendations.
• Monitor industry and category trends to guide strategic recommendations.
• Establish and clarify objectives, outcomes, and success metrics for assignments and the overall client
  relationship.
• Ensure client metrics are tracked, analyzed, and used to optimize performance and inform future
  recommendations.

PROJECT & EXECUTION MANAGEMENT

• Actively participate in client meetings, take detailed notes, and define clear next steps.
• Review agency work and recommendations for alignment with brand standards, strategic direction, and
  client goals.
• Coordinate and align internal agency resources to deliver integrated, cross‑functional solutions.

CLIENT PRESENTATIONS & APPROVALS

• Develop proposals, presentations, and recommendations.
• Help present work and secure client approvals.
• Assist in developing and presenting client agreements and scopes of work (SOWs).
• Develop spending, budget, and timeline recommendations in partnership with the Project Manager.
• Manage client budgets and SOWs.
• Forecast and track agency revenue to ensure account profitability.

SUCCESSFUL CANDIDATES

• Are naturals at building and maintaining relationships
• Communicate clearly and effectively, both verbally and in writing
• Enjoy leading with new ideas and solving complex challenges
• Have solid business acumen and a strong understanding of the advertising/marketing industry
• Work efficiently in a fast‑changing environment and manage multiple priorities
• Are self‑motivated, receptive to feedback, and open to coaching
• Can work independently and collaboratively as part of a team
• Take ownership and accountability for their work and outcomes
• Thrive in an energetic, creative environment and work well with diverse personalities
• Are critical thinkers and proactive problem solvers
• Are eager to grow and develop in the account service discipline

KNOWLEDGE & SKILLS

• Demonstrated writing and speaking skills
• Understanding and familiarity with marketing/advertising tactics

EDUCATION & EXPERIENCE

• Bachelor’s degree in marketing, communications, business or related field required
• Five years of related business experience and/or prior agency experience preferred

THE PERKS

Spawn benefits include being automatically enrolled in our ESOP, annual performance‑based discretionary bonus,
401K, medical, dental, vision, PTO, company paid holidays and summer and holiday hours programs that allow more
time with family and more time enjoying the outdoors.
Spawn Ideas is an equal opportunity employer (EOE). We support diversity in the workforce. Reasonable
accommodations will be considered for disabled individuals.

APPLY HERE

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PHYSICAL REQUIREMENTS

Seeing: Able to read reports and use computer
Hearing: Able to hear well enough to communicate with co‑workers, vendors, and clients, in person and on phone
Other: Able to lift at least 10 pounds and mobile enough to change paper in computer printers, must have a valid driver’s license and access to personal transportation.