Account Manager, Spain

Emerging Travel Group; United States; À distance; USD 56 000 - 90 000; Plein temps

Avantages offerts par ce poste

Corporate English school

Group and individual language lessons

Travel opportunities

MyTime Day Off

Corporate pricing on hotels and travel

Résumé du poste

Emerging Travel Group, RateHawk's parent, seeks an Account Manager to maintain and grow partner relationships across the assigned territory. This remote role is open to candidates based in Barcelona, Spain, with travel up to 50% of the time.

You will engage with tour operators, travel agencies, TMCs and OTAs to maximize performance and API opportunities. You will collaborate with the sales team, oversee payments, and provide market analyses, while continuously representing the brand through

Qualifications

• Minimum 3 years in account management or B2B business development in travel.
• Deep knowledge of the region's travel market and B2B networks.
• Fluent in English and Spanish; other languages advantageous.
• Willing to travel up to 50% of time.
• Data-driven, metric-focused with CRM proficiency.

Responsabilités

• Expand and consolidate presence in the assigned territory.
• Maintain and develop partner relationships to boost performance.
• Collaborate withSales to grow opportunities within the territory.
• Provide system training to partners and follow up as needed.
• Position the brand through presentations and events.
• Address incidents and ensure partner support.
• Oversee transaction payments accuracy.
• Travel up to 50% of time for meetings and events.
• Deliver market analysis and regular CRM reporting.
• Develop API deals with current and new partners.

Connaissances

Account management

Business development

B2B travel industry

Sales

CRM

Analytical skills

English proficiency

Spanish proficiency

Outils

CRM

APIs

Description du poste

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote position open to candidates based in Barcelona, Spain.

What You’ll Do:

• Expand and consolidate presence in the assigned territory;
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
• Collaborate with the sales team to identify and grow opportunities within the territory;
• Follow-up with existing and new partners in order to provide system training;
• Position the brand within the travel trade through ongoing product presentations and networking events;
• Address incident issues, ensuring partners support;
• Payments control: oversee and ensure accuracy in transaction processing;
• Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems;
• Maximize and develop API deals with the potential and existing partners.

Must have:

• Relevant Experience. Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry;
• Market Knowledge. In-depth understanding of the region’s travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
• Language knowledge. Fluent in English and Spanish; other languages are advantageous;
• Travel Requirements. Up to 50% of travel time may be required;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Competence in API technology deals.
• CRM knowledge.
• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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