Account Manager, SMB

CompanyCam, Inc.; United States; Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Equity

Meaningful benefits

Job summary

CompanyCam is seeking an Account Manager, SMB to drive expansion of existing customer accounts, identify upsell opportunities, and educate customers on higher tiers to maximize value from their subscription. You will partner with Customer Success to ensure adoption and long-term growth, building trusted relationships with a fast-paced, remote team.

This remote role requires residence in the United States and offers a starting salary range of $50,000-$60,000 per year with OTE around

Qualifications

• 3+ years in account management or similar sales roles.
• Experience in high-volume, fast-paced environments.
• Willing to grow and launch career in SMB.
• Self-driven with ability to prioritize.
• Excellent written and verbal communication.
• Experience with SaaS or tech preferred.
• Salesforce experience is a plus.
• Growth mindset and creative problem solving.

Responsibilities

• Lead growth and expansion of current SMB accounts.
• Educate customers on upgrading or adding users.
• Meet with customers to understand processes and challenges.
• Perform product demos to show features.
• Collaborate with Customer Success to identify growth.
• Create a pipeline and maintain forecasts.
• Gather customer feedback to inform strategy.
• Support inquiries with CS to maximize platform use.

Skills

High-volume sales

Relationship-building

Communication skills

SaaS experience

Growth mindset

Time management

Tools

Salesforce

Job description

Hi, We’re CompanyCam

We’re a simple-to-use photo documentation and productivity app for contractors of every industry. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. By providing a consumer-grade, game-changing experience, we help contractors build trust within their company and with their users.

CompanyCam is a fun, energetic team united by our core values of Show Up , Grow Up , and Do Good. As soon as you join our team, you’ll notice that we trust our employees to do what’s best for our product, customers, and team members and empower them to make the right calls.

The Role

We’re looking for a driven and customer-focused Account Manager, SMB to help drive the growth and expansion of our current customer base! As an Account Manager, you’ll play a key role in driving revenue growth by identifying opportunities for customers unlock additional value from their CompanyCam subscription - whether through adding users or upgrading to a higher tier. Partnering closely with our Customer Success Managers, you’ll identify accounts with expansion potential and lead conversations to convert those opportunities into revenue. You’ll act as a trusted advisor, working directly with customers to understand their business goals, provide tailored solutions, and ensure they’re getting the most out of our platform. We value a fun, fast-paced environment and are searching for individuals who thrive on building relationships and contributing to our growing success.

Location: Remote - Candidates must permanently and currently reside in the United States.

What You’ll Do

• Lead the growth and expansion of our current customer base by identifying and securing upsell opportunities.

• Educate customers on the benefits of upgrading to a higher tier or adding more users to enhance their experience with CompanyCam.

• Proactively meet with customers to understand their current processes and identify business challenges.

• Perform product demos to showcase features and solutions to potential customers.

• Partner with CSM’s to identify growth opportunities within accounts.

• Create a pipeline of opportunities and maintain reliable forecasts to ensure consistent growth.

• Listen to customer feedback to help inform product and marketing strategies.

• Support customer inquiries regarding their accounts, collaborating with CSMs to ensure customers are educated on how to best utilize our platform.

The Impact You’ll Have

_ At CompanyCam, your work makes a real impact. Whether you’re writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We’re building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. I n this role, you’ll drive impact by: _

• Drive revenue growth by helping existing SMB customers expand their investment in CompanyCam through additional users and plan upgrades

• Build trusted customer relationships that uncover business challenges and identify opportunities to deliver greater value

• Partner closely with Customer Success to create a seamless customer experience that supports adoption, retention, and long-term growth

• Influence product and go-to-market strategy by sharing customer feedback, trends, and expansion insights

• Help customers maximize the value of CompanyCam by demonstrating solutions that improve their workflows and business outcomes

What You’ll Bring

• 3+ years of experience in account management, sales, or similar revenue-generating roles.

• A track record of thriving in high-volume, fast-paced environments - you’re energized by velocity, not worn down by it.

• A career-focused mindset: you’re looking to grow and advance, not settle into SMB account management long-term. You see this role as a launchpad.

• Highly self-driven and adaptive, with the ability to shift priorities quickly and stay motivated without heavy oversight.

• The ability to prioritize value over features, always focusing on how your solution solves customer challenges and meets their needs.

• Excellent written and verbal communication skills, with the ability to build strong customer relationships and effectively convey product value.

• Experience in SaaS or technology preferred, particularly if you’ve worked with a high volume of SMB accounts.

• Experience with Salesforce is a plus.

• A growth-mindset, with a focus on learning, embracing challenges, and continuously improving.

• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary range is $50,000-$60,000 per year and is based on experience. Our average on target earnings (OTE) are around $80,000-$90,000 and our commission is uncapped. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.