Account Manager: Remote-Optional Growth in Operations

Shields-Facilities-Maintenance-LLC-; Center Square (PA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Shields Facilities Maintenance LLC in Blue Bell, PA is seeking an Account Manager to work with our Operations Team to manage the delivery of services. This full-time position offers a competitive salary with benefits and the opportunity to grow within an employee-focused organization, with options to base out of Blue Bell, PA or Maple Shade, NJ.

The Account Manager will source and evaluate vendors, manage contracts, track progress at customer sites, ensure compliance, handle invoicing, and

Qualifications

• Experience managing client accounts and vendor relationships.
• Proficiency with Microsoft Office (Excel focus).
• Ability to work in a fast-paced environment.
• Strong customer service orientation.
• On-call after hours and weekend snow services support.

Responsibilities

• Source and evaluate qualified vendors meeting compliance standards.
• Manage vendor contracts and service delivery.
• Ensure ongoing compliance with company and customer requirements.
• Track tasks and jobs to ensure timely completion.
• Prepare invoicing documentation and handle disputes.
• Communicate with clients to ensure account satisfaction.

Skills

Excel

Customer service

Multi-tasking

Communication

Attention to detail

Teamwork

Problem solving

Time management

Microsoft Office

Tools

CRM software

Job description

Shields Facilities Maintenance LLC in Blue Bell, PA is seeking an Account Manager to work with our Operations Team to manage the delivery of services. This full-time position offers a competitive salary with benefits and the opportunity to grow within an employee-focused organization, with options to base out of Blue Bell, PA or Maple Shade, NJ.

The Account Manager will source and evaluate vendors, manage contracts, track progress at customer sites, ensure compliance, handle invoicing, and