Account Manager (Remote)

Patientfy; Los Angeles (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

Join a leading company as an Account Manager, guiding healthcare clients through onboarding and growth. You'll collaborate with internal teams, manage multiple accounts, and ensure client satisfaction. This fully remote role requires strong communication and organizational skills.

Benefits

Medical, dental, and vision 100% covered

401(k) plan

Qualifications

• 2+ years of experience in account management or digital strategy.
• Working knowledge of SEO, Google Ads, and email marketing.

Responsibilities

• Manage a portfolio of healthcare clients as the primary contact.
• Lead onboarding calls and performance check-ins.
• Deliver proactive recommendations to improve client performance.

Skills

Communication

Attention to Detail

Time Management

Multitasking

Client Relationship Management

Education

Bachelor's degree in marketing

Bachelor's degree in business

Bachelor's degree in communications

Tools

Google Analytics

Meta Business Suite

Asana

Slack

Job description

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This position is fully remote; however, candidates must reside in the United States. Preferred locations include California, Texas, Florida, New Jersey, or New York.

Company Overview

Welcome to Patientfy, where we're spearheading a revolution in how dentists and doctors expand their practices globally. Our groundbreaking platform offers a sophisticated website solution that not only enhances online visibility but also optimizes marketing strategies while seamlessly integrating with existing practice software. With a fervent dedication to empowering healthcare professionals, we strive to facilitate unprecedented growth, amplify ROI, and streamline operations through state-of-the-art technology and unparalleled support. Join us in reshaping the healthcare landscape and leaving a lasting impression!

Patientfy is a company in rapid ascent, founded on the principle of limitless potential. In the past two years alone, we've experienced exponential revenue growth, tripling our earnings. Moreover, our reach has extended to encompass key markets in Canada, Mexico, Spain, and Australia. As we continue to evolve, there's boundless opportunity for personal and professional growth within our dynamic organization.

Job Description

We’re looking for an Account Manager who will serve as the strategic point of contact for our clients—primarily dentists and doctors—guiding them through onboarding, launch, and ongoing growth. This role requires strong communication, attention to detail, and the ability to manage multiple accounts while driving consistent results. You’ll work cross-functionally with internal teams (design, content, engineering, advertising) and ensure our clients feel supported, informed, and confident in our partnership every step of the way.

Responsibilities

• Own and manage a portfolio of healthcare clients, acting as their primary point of contact
• Lead onboarding calls, strategy sessions, performance check-ins, and ongoing communication
• Monitor and interpret campaign and website performance using tools like Google Analytics and Meta Ads Manager
• Deliver proactive recommendations to improve performance and meet client goals
• Collaborate closely with internal teams to ensure deliverables align with client expectations
• Maintain strong client relationships through timely communication, transparency, and accountability
• Anticipate client needs, identify challenges early, and work quickly to resolve them
• Track client feedback and help improve internal workflows to support long-term success

Qualifications

• 2+ years of experience in account management, client services, or digital strategy (agency or SaaS preferred)
• Working knowledge of digital marketing channels (SEO, Google Ads, Meta, web design, email marketing)
• Proficiency in tools such as Google Analytics, Meta Business Suite, Asana, and Slack
• Excellent written and verbal communication skills
• Highly organized with strong time management and multitasking abilities
• Proven ability to build and maintain client relationships
• Experience in dental marketing is a strong plus
• Bachelor's degree in marketing, business, communications, or equivalent experience

Base Salary & Benefits

• Salary: Based on Experience
• Benefits: Medical, dental, and vision 100% covered, plus a 401(k) plan.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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