Account Manager — Rapid Growth, Weekly Pay, Great Impact

Rent-A-Center; Lawrence (KS); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with match

HSA/FSA

Voluntary insurance

Job summary

Rent-A-Center in Lawrence, Kansas is seeking an Account Manager to oversee an assigned portfolio, deliver exceptional customer service, and drive account performance through timely collections and new rental agreements.

The role involves coordinating deliveries and pickups, maintaining showroom standards, and providing white-glove service in-store, over the phone, and in customers' homes, with opportunities for advancement.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to drive and maintain a good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain relationships.
• Conduct early-stage collections (1–6 days past due).
• Maintain account health and secure payment commitments.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Communication

Customer service

Sales mindset

Driver's license

Education

High school diploma or equivalent

Tools

Account management tools

Job description

Rent-A-Center in Lawrence, Kansas is seeking an Account Manager to oversee an assigned portfolio, deliver exceptional customer service, and drive account performance through timely collections and new rental agreements.

The role involves coordinating deliveries and pickups, maintaining showroom standards, and providing white-glove service in-store, over the phone, and in customers' homes, with opportunities for advancement.