Account Manager: Rapid Growth, Weekly Pay & Service

Rent-A-Center; Erie (Erie County); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Insurance

401(k)

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving account performance. The role includes sales growth, routes for deliveries and pickups, and early-stage collections.

You will build strong customer relationships while adhering to RAC mission and standards, with a focus on growth, safety, and in-home delivery responsibilities.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving account performance. The role includes sales growth, routes for deliveries and pickups, and early-stage collections.

You will build strong customer relationships while adhering to RAC mission and standards, with a focus on growth, safety, and in-home delivery responsibilities.