Account Manager — Fast Growth & Weekly Pay

Rent-A-Center; Hazel Park (MI); On-site; USD 43,607,000 - 51,148,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Medical, dental, vision insurance

Paid time off

Job summary

Rent-A-Center is seeking an Account Manager to oversee a rental accounts portfolio and deliver exceptional customer service while driving account performance through new rentals and timely collections.

This is a full-time role with in-store and on-site responsibilities, including coordinating deliveries and pickups, maintaining showroom standards, and providing white-glove service to customers in various settings.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee a rental accounts portfolio and deliver exceptional customer service while driving account performance through new rentals and timely collections.

This is a full-time role with in-store and on-site responsibilities, including coordinating deliveries and pickups, maintaining showroom standards, and providing white-glove service to customers in various settings.