Account Manager: Rapid Growth & White-Glove Service

Rent-A-Center; Wichita (KS); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Insurance (medical/dental/vision)

401(k) with match

FSAs/HSA

Supplemental insurance

Job summary

Rent-A-Center in Wichita is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive account performance. You will handle deliveries, pickups, and collections while maintaining store standards and building long‑term customer relationships.

The role emphasizes sales growth, payment commitments, and safe handling of merchandise, with a focus on two-way communication and a high standard of customer care.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly targets.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Communication skills

Customer service

Delivery driver

Education

High school diploma or equivalent

Job description

Rent-A-Center in Wichita is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive account performance. You will handle deliveries, pickups, and collections while maintaining store standards and building long‑term customer relationships.

The role emphasizes sales growth, payment commitments, and safe handling of merchandise, with a focus on two-way communication and a high standard of customer care.