Account Manager — Rapid Growth & Weekly Pay

Rent-A-Center; Waterloo (IA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental and vision insurance

Life & disability insurance

401(k) with company match

Flexible Spending Accounts

Supplemental insurance

Job summary

Rent-A-Center is hiring at this location for an Account Manager role focused on rental accounts, customer service, sales, deliveries, and early-stage collections. The position includes a $500 bonus and a minimum starting hourly rate of $16.15 to $17.36 per hour.

The role emphasizes building strong customer relationships while adhering to RAC values and safety standards. Candidates should be at least 18 years old with a high school diploma and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Valid driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring at this location for an Account Manager role focused on rental accounts, customer service, sales, deliveries, and early-stage collections. The position includes a $500 bonus and a minimum starting hourly rate of $16.15 to $17.36 per hour.

The role emphasizes building strong customer relationships while adhering to RAC values and safety standards. Candidates should be at least 18 years old with a high school diploma and a valid driver’s license.