Account Manager, Quotes & After-Sales Support

Traylor Bros. Inc.; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

KPS Global, based in Fort Worth, Texas, is seeking an Associate Account Manager to join the Customer Service Department. This position involves maintaining positive customer relationships through accurate quotes, as well as managing orders and after-sales support. The ideal candidate should possess strong communication and technical skills, with a preference for those holding an Associate Degree and having 2 years of relevant Customer Service experience. The role promotes a detailed oriented approach in a collaborative environment.

Qualifications

• 2 years experience in Customer Service with estimating in engineered-to-order products.
• Ability to set clear expectations and hold others accountable.
• Strong prioritization, multi-tasking, and organization skills.

Responsibilities

• Maintain positive customer relationships through accurate and compliant quotes.
• Conduct quality control on quotes and orders.
• Accountable for all aspects of after-sales support.

Skills

Customer interface

Quality control

Order management

Communication skills

Math skills

Detail-oriented

Education

Associate Degree (preferred)

Tools

MS Office

Job description

KPS Global, based in Fort Worth, Texas, is seeking an Associate Account Manager to join the Customer Service Department. This position involves maintaining positive customer relationships through accurate quotes, as well as managing orders and after-sales support. The ideal candidate should possess strong communication and technical skills, with a preference for those holding an Associate Degree and having 2 years of relevant Customer Service experience. The role promotes a detailed oriented approach in a collaborative environment.