Account Manager - Purchasing Card

First Citizens Bank; South Carolina; A distancia; USD 75.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits program

Ongoing training and support

Descripción de la vacante

A national financial institution is seeking an Account Manager for the Purchasing Card program. This remote position involves monitoring credit utilization, enhancing client relationships, and managing service issues. Candidates should possess a Bachelor's Degree and significant experience in Treasury Management and Financial Services. Preferred qualifications include experience with Purchase Cards and strong communication skills. This role is essential for maximizing profitability and fostering client engagement.

Formación

• 6 years of experience in Treasury Management Purchasing Card Account Development and Financial Services.
• 10 years of experience if holding a High School Diploma or GED.

Responsabilidades

• Monitor credit utilization and identify sales opportunities.
• Manage complex service issues and client setups.
• Provide expert recommendations on purchasing card products.

Conocimientos

Client relationship management

Sales monitoring

Communication skills

Communication Skills

Educación

Bachelor's Degree

High School Diploma or GED

Herramientas

Accounts Payable systems

Card processing systems

Benchmarking tools

Descripción del empleo

Overview

This is a remote role that will only be hired in the following location(s): North Carolina, South Carolina, Arizona, Pennsylvania, and Texas.

The Account Manager - Purchasing Card is responsible for monitoring credit utilization and working directly with clients to increase annual spend on their First Citizens Purchasing Card. Utilizes various tools to create action plans that transition client payables over to the Purchasing Card. Increases spend, and subsequently interchange income, through multiple client relationships simultaneously to maximize profitability for the Bank's Purchasing Card program. Provides ongoing relationship management for purchasing card clients and other duties as needed.

Responsibilities

• Sales - Monitors credit utilization in client accounts and identifies sales opportunities. Aids management in the support of new sales. Collaborates with wider business unit on overall support efforts to achieve department profitability goals.
• Client Service - Assists in managing complex service issues and client setups. Answers inquiries, resolves issues, and performs other operational tasks as needed.
• Business Support - Maintains a strong knowledge of purchasing card products, vendors, processing systems, and related topics in order to provide expert recommendations to clients. Facilitates the identification and on-boarding of vendors as selected by clients. May assist with special projects.

Qualifications

Bachelor's Degree and 6 years of experience in Treasury Management Purchasing Card Account Development and Financial Services

OR

High School Diploma or GED and 10 years of experience in Treasury Management Purchasing Card Account Development and Financial Services

Preferred Qualifications

• Experience in Purchase Cards
• Knowledge of credit card products and 3rd party card processing systems such as First Data, Familiar with Accounts Payable systems and software
• Proven track record growing client Purchasing Card spend
• Strong communication skills, both written and oral
• Experience with industry benchmarking tools i.e. Visa, McKinsey, Institute of Commercial Payments

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.