PCard Administrator

FirstService Residential; Plantation (FL); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

401k with company match

Paid holidays

Time off benefits

Descripción de la vacante

FirstService Residential is seeking a PCard Administrator to support day-to-day operations, onboarding cardholders, and ensuring compliance with the PCard program. The role emphasizes accuracy and attention to detail while collaborating with treasury and internal teams.

The ideal candidate will have 1–3 years in finance, procurement, or accounting, and familiarity with DocuSign, Smartsheet, Zendesk, or US Bank tools.

Formación

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).
• 1–3 years of relevant experience in finance, procurement, accounting, or operations; exposure to PCard or expense management systems is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Solid analytical and problem-solving skills with the ability to review and interpret financial data
• Proficiency in Microsoft Excel and other Office applications; familiarity with DocuSign, Smartsheet, or Zendesk preferred.
• Effective verbal and written communication skills with a customer service mindset.
• Knowledge of banking or treasury processes (account management, reconciliations, etc.) is an advantage.

Responsabilidades

• Onboard new cardholders, review documents, perform compliance checks, and set up accounts.
• Provide day-to-day support to cardholders, answer questions, troubleshoot issues, and ensure proper PCard usage.
• Maintain accurate records of cardholder accounts, transactions, and compliance documentation.
• Monitor card usage for policy enforcement, identify misuse, and escalate concerns.
• Assist with transaction reviews, reconciliation, and reporting to ensure policy alignment.
• Use tools like DocuSign, Smartsheet, Zendesk, and US Bank Transaction Management to support workflows.
• Prepare reports on card usage, spend activity, and compliance trends for management.
• Collaborate with internal teams to ensure smooth PCard processes and respond to stakeholders.
• Participate in special projects or process improvements related to purchasing and financial controls.
• Perform other duties as assigned by the PCard Manager or Treasury leadership.

Conocimientos

Organizational skills

Attention to detail

Multitasking

Analytical thinking

Customer service mindset

Communication skills

Educación

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Herramientas

DocuSign

Smartsheet

Zendesk

US Bank Transaction Management

Descripción del empleo

Job Overview:

The PCard Administrator supports the day-to-day operations, administration, and compliance of the organization’s Purchasing Card (PCard) program. This role ensures cardholders follow established policies, assist with onboarding and training, and provides customer service and technical support. The ideal candidate is detail-oriented, knowledgeable in procurement or finance processes, and committed to maintaining accuracy, compliance, and efficiency in PCard activities.

Responsibilities:

• Assist with onboarding of new cardholders, including documentation review, compliance checks, and account setup.
• Provide day-to-day support to cardholders, addressing questions, troubleshooting issues, and ensuring proper use of the PCard program.
• Maintain accurate records of cardholder accounts, transactions, and compliance documentation.
• Support policy enforcement by monitoring card usage, identifying potential misuse, and escalating concerns as needed.
• Assist with transaction reviews, reconciliation, and reporting to ensure accuracy and alignment with organizational policies.
• Utilize platforms such as DocuSign, Smartsheet, Zendesk, and US Bank Transaction Management to support workflows, reporting, and user requests.
• Prepare and distribute reports or summaries on card usage, spend activity, and compliance trends for management review.
• Partner with internal teams to ensure smooth PCard processes and provide responsive support to stakeholders.
• Participate in special projects or process improvement initiatives related to purchasing and financial controls.
• Perform other duties as assigned by the PCard Manager or Treasury leadership

Skills & Qualifications:

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).

• 1–3 years of relevant experience in finance, procurement, accounting, or operations; exposure to PCard or expense management systems is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Solid analytical and problem-solving skills with the ability to review and interpret financial data
• Proficiency in Microsoft Excel and other Office applications; familiarity with DocuSign, Smartsheet, or Zendesk preferred.
• Effective verbal and written communication skills with a customer service mindset.
• Knowledge of banking or treasury processes (account management, reconciliations, etc.) is an advantage.

Travel:

5% Travel to local/regional offices when necessary.

What We Offer:

As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144:

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.