Account Manager - Public Safety & Fleet Solutions

LEHR; Tennessee; Ibrido; USD 42.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off and holidays

Ongoing training and career growth

Descrizione del lavoro

LEHR in Antioch, TN is seeking an Account Manager for Public Safety & Fleet Solutions who will support outside sales, manage customer accounts, and help schedule installs and deliveries.

The ideal candidate is detail-oriented, self-motivated, with strong communication and organizational skills, able to quote, assist with orders, and maintain high customer satisfaction while staying knowledgeable about upfitting products.

Competenze

• Account management experience is a plus.
• Experience in quoting, estimating, or customer service and sales support.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Self-motivated and goal-oriented with attention to detail.
• Proficient in Microsoft Office Suite, Salesforce, and Excel.

Mansioni

• Collaborate with outside sales representatives.
• Manage and maintain customer accounts, ensuring high satisfaction.
• Assist the outside sales team with quotes.
• Schedule installs and vehicle deliveries.
• Process orders, generate quotes, and track shipments.
• Answer incoming calls and assist walk-in customers.
• Resolve customer issues professionally.
• Track order status and assist with post-sale questions.
• Stay up to date on industry trends and company offerings.
• Utilize Microsoft Office Suite and Salesforce to manage customer interactions.

Conoscenze

Account management

Customer service

Communication

Organization

Detail orientation

Sales support

Formazione

High School Diploma

Strumenti

Salesforce

Microsoft Office Suite

Excel

Microsoft Business Central

Descrizione del lavoro

Description

At LEHR, we don’t just sell products, we help equip the police officers, firefighters, utility crews, and first responders who keep our communities running. As the nation’s premier provider of mission-critical vehicle upfitting solutions, we are seeking a motivated, customer-focused Account Manager - Public Safety & Fleet Solutions - to join our growing team.

Join LEHR – Build Vehicles That Support First Responders

At LEHR, we don’t just sell products, we help equip the police officers, firefighters, utility crews, and first responders who keep our communities running. As the nation’s premier provider of mission-critical vehicle upfitting solutions, we are seeking a motivated, customer-focused Account Manager - Public Safety & Fleet Solutions - to join our growing team.

This is an excellent opportunity for someone who enjoys building relationships, solving customer challenges, and working in a fast-paced environment where every day is different. You’ll serve as a trusted resource for customers while acting as a key liaison between our outside sales team, internal departments, and the fleets we support. The ideal candidate is self-motivated, detail-oriented, customer-focused, and thrives in a fast-paced sales environment.

Responsibilities

• Collaborate and support outside sales representatives
• Manage, follow Up, and maintain customer accounts, ensuring the highest levels of customer satisfaction
• Assist the outside sales team with quotes
• Help schedule installs and vehicle deliveries
• Process orders, generate quotes, and track shipments
• Answer incoming customer calls and assist walk-in customers
• Resolve customer issues in a professional manner
• Track customer order status and assist with post-sale questions
• Stay up to date on industry trends, new products, and company offerings
• Proficient in using Microsoft Office Suite and Salesforce

Qualifications

• High School Diploma
• Account Management experience – a plus
• Experience in quoting, estimating, or customer service and sales support
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• High attention to detail and a commitment to accuracy
• Self-motivated and goal-oriented
• Proficient in Microsoft Office Suite, especially Excel
• Proficient in Salesforce
• Knowledge of Microsoft Business Central - preferred
• Knowledge of emergency vehicle upfitting components – a plus

Benefits

• $20–$22 per hour based on experience
• Full-Time/non-exempt
• Medical, dental, and vision insurance
• 401(k)
• Paid time off and holidays
• Ongoing training and career growth opportunities

Schedule: Monday to Friday
8:00 AM – 5:00 PM

Work Location: 3189 Franklin Limestone Road Antioch, TN, 37013

Equal Opportunity Employer: LEHR is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.