Account Manager (Promotional Products)

First Systems and Resources, Inc; Charlottesville (VA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

First Systems and Resources, Inc. seeks an Account Manager (Promotional Products) to manage client relationships across higher education segments, work with design and production teams, and ensure brand standards compliance in product ideation.

Responsibilities include guiding projects from initial contact through delivery, and leveraging cross-functional communication to fulfill client needs, with a base salary plus bonus potential based on sales volume.

Qualifications

• Aged eighteen (18) or over.
• Able to communicate effectively in English, both orally and in writing.
• Highly proficient in Windows based computer applications.
• Proficient in Google Workspace, including Drive, Voice, Meet, Docs, and Sheets.
• Minimum of two years of business-to-business sales.
• Able to bring creative recommendations to clients in areas that increase sales.

Responsibilities

• Develop and/or maintain relationships with current and potential customers.
• Grow business by encouraging current customers to use Brandscape services outside their current scope of work.
• Assist with bids on RFPs.
• Accurately communicate customer needs to outside vendors.
• Assist customers in designing products that are efficient to produce and, if applicable, avoid high costs when shipped to individual homes.
• Support other account managers when their normal sales occasionally include licensing.
• Actively follow jobs through production until completion and follow up with the customer when the job is complete.

Skills

English communication

Windows proficiency

Google Workspace

B2B sales

Creative recommendations

Tools

ASI knowledge

PPAI knowledge

Sage knowledge

Company Stores knowledge

Inventory management

Job description

Position Summary

This position MUST work 8a-5p Eastern Time. Applicants desiring remote work MUST reside in the United States, with a strong preference for candidates in South Carolina, Utah, or Virginia.

The Account Manager (Promotional Products) will work with an established business-to-business customer base while reaching out to prior customers and warm leads to increase sales. The Account Manager is responsible for escorting a job from the initial customer contact through design, production, and delivery. In a typical day, the account manager will utilize email, teleconference, and telephone to work with customers, graphic design contractors, promo vendors, the account coordinator, and the accounting team. The Account Manager (Promotional Products) is primarily responsible for working with customers in the higher education arena, including their affiliated foundations, health systems, and alumni associations. They utilize client brand standards during product ideation to ensure that product colors, graphic design, and product sourcing comply with all applicable guidelines. Compensation for this position is a base salary + bonus potential based on sales volume.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Develop and/or maintain relationships with current and potential customers.
• Grow business by encouraging current customers to use Brandscape services outside their current scope of work.
• Assist with bids on RFPs.
• Accurately communicate customer needs to outside vendors.
• Assist customers in designing products that are efficient to produce and, if applicable, avoid high costs when shipped to individual homes.
• Support other account managers when their normal sales occasionally include licensing.
• Actively follow jobs through production until completion and follow up with the customer when the job is complete.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Required

• Aged eighteen (18) or over
• Able to communicate effectively in English, both orally and in writing
• Highly proficient in Windows based computer applications.
• Proficient in Google Workspace, including Drive, Voice, Meet, Docs, and Sheets
• Minimum of two years of business-to-business sales
• Able to bring creative recommendations to clients in areas that increase sales

Preferred

• Knowledge of ASI, PPAI and Sage
• Knowledge of Company Stores and Inventory Management
• Experience in selling promotional products.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.

• Sedentary work
• Repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers
• Able to see a full range of colors, shades, and hues
• Close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading

The work area in the office is climate controlled with carpeted floors. The lights, heating, and air conditioning are centrally controlled. There is the option for hybrid or fully remote work,