Client Relations Coordinator

Adorefolklore; Oceanside (CA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Job summary

Folklore Event Rentals in Southern California is seeking a Client Relations Coordinator to own client interactions from the initial inquiry through post-event follow-up. You’ll guide clients, coordinators, and planners to ensure every event feels seamless and memorable.

You’ll manage proposals, changes, and payments, while keeping accounts and orders organized in RW and HubSpot. This on-site role requires proactive problem solving and strong teamwork to deliver exceptional events.

Qualifications

• High School diploma or GED required.
• 2+ years in sales coordination or client-facing roles.
• Strong communication and relationship-building skills.
• Experience managing orders from inquiry to completion.
• Familiarity with CRM/order-management systems.

Responsibilities

• Own the client experience from inquiry to post-event follow-up, ensuring clients feel supported and excited to work with us.
• Listen to client dreams and translate them into actionable proposals and timelines, filling gaps proactively.
• Build proposals, track changes, collect payments, and seek opportunities to add value.
• Keep accounts, orders, change orders, payments, and documentation sharp in RW and HubSpot.
• Coordinate with showroom, logistics, warehouse, and operations to ensure promises match event day execution.
• Communicate quickly to adapt to curveballs and keep events on track.

Skills

Strong communication

Relationship-building

CRM experience

HubSpot experience

Education

High school diploma or GED

Tools

HubSpot

RW

Job description

• Location: MAIN, Oceanside , CA
• Pay Method: Hourly
• Employee Type: Full Time
• Date Posted: 08/17/2026
• Hourly Rate: $23.00 to $26.00

Location: On-Site | Southern California
Pay: $23.00 - $26.00 (DOE)
Benefits: Medical, Dental, Vision, 401(k) & Paid Time Off

A Little About Us

At Folklore Event Rentals, we believe events should feel anything but ordinary.

Based in sunny Southern California, we curate furniture and décor that turn spaces into experiences people remember, and yes, probably post about. SoCal is home, but our work travels wherever great design takes us, from intimate gatherings to large-scale productions.

We're creative, fast-moving, collaborative, and never above rolling up our sleeves.

About the Role

Are you a people person, a problem solver, and a get-it-done human, all in one?

We're looking for a Client Relations Coordinator who lights up around clients, has an eye for what makes an event unforgettable, and knows how to keep a hundred moving pieces headed in the same direction, gracefully.

This isn't a wait-for-the-phone-to-ring kind of job. You'll own your orders from the very first "hi, I'm planning an event…" all the way through execution and follow-up. Most of the people you'll work with are event coordinators and planners, not brides, so you're often the detail-management partner behind the scenes making sure their client's vision actually comes together. That means proactively filling in the blanks so they don't have to: catching what's missing from an order, thinking through logistics before anyone has to ask, and building proposals that feel thought-through, not just filled out.

You'll have real ownership of your book of business, and a team behind you making the magic actually happen.

What You'll Own

The Client Experience — Be the trusted voice clients count on from inquiry to post-event follow-up, so they feel supported, informed, and genuinely excited to work with us.

The Vision — Listen closely to what clients are dreaming up, then use your product knowledge to bring it to life. Sometimes that means delivering exactly what they asked for. Sometimes it means catching what they haven't thought of yet and proactively filling in the gaps.

The Sale — Build proposals, follow up, manage changes, collect payments, spot opportunities to add value, and move business forward with confidence. You'll have goals, and we want someone who genuinely enjoys hitting them.

The Details — Keep accounts, orders, change orders, payments, and documentation sharp and organized in RW and HubSpot. Beautiful events run on invisible details. Yours will be the ones nobody notices because nothing went wrong.

The Logistics — Timelines, loading information, and set-up instructions aren't an afterthought here, they're what make or break an event day. You'll make sure every order has clear, accurate details so our warehouse and delivery teams can execute exactly as planned.

The Handoff — Partner closely with our showroom, logistics, warehouse, and operations teams so what was promised to the client is exactly what shows up on event day.

The Curveballs — Events change. Clients change their minds. Things happen. You'll communicate fast, find the fix, and keep things moving without losing your cool (or your sense of humor).

You'll Probably Love This Role If You…

Are naturally social and comfortable talking to just about anyone

Like ownership more than instructions

Can sell without ever making it feel like selling

Notice the details other people miss, and fix them before anyone has to ask

Juggle multiple clients, deadlines, and priorities without breaking a sweat

Know how to follow up without dreading the follow-up

Get real satisfaction from hitting a goal

Work independently but show up as a true teammate

Thrive in a creative, fast-paced world where no two events look the same

What You Bring

High school diploma or GED

2+ years in sales coordination, account management, customer service, hospitality, event rentals, or another client-facing role

Strong communication and relationship-building instincts

Experience managing orders or accounts start to finish: proposals, changes, payments, all of it

Comfort learning and working within CRM and order-management systems

HubSpot and/or RW experience is a definite plus

Sharp organization and follow-through. Nothing falls through the cracks on your watch

Comfort working with logistics details like timelines, loading information, and set-up instructions

This is an on-site role. Our work is hands-on, collaborative, and tied to the events we support. This one doesn't work remotely.

Think You'd Be a Great Fit?

Come help us make really cool sh*t happen.