Account Coordinator

Epicosity; Sioux Falls (SD); On-site; USD 42,000 - 54,000; Full time

Job summary

Epicosity is seeking an Account Coordinator to join our Client Services team in Sioux Falls, SD. You will move between client meetings, note-taking, and behind-the-scenes setup of campaigns in our systems to ensure on-time, on-budget delivery.

In this role you’ll keep projects organized, manage timelines, coordinate with production and vendors, and provide clear communication across the internal team and with clients. Attention to detail and proactive problem-solving are essential.

Qualifications

• 1–2 years of agency experience preferred.
• Working knowledge of Workamajig.
• Working knowledge of HubSpot CRM and Marketing Tools.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong attention to detail and organizational skills.
• A clear, proactive communicator — someone who asks questions, clarifies when needed, and follows up consistently.

Responsibilities

• Track the projects in our system for assigned clients and stay on top of where each one stands.
• Keep a clear pulse on work volume to help manage the flow of projects.
• Set up tasks in the agency's system when a campaign is approved to proceed, and monitor progress along the way.
• Coordinate with staff overseeing production to keep efforts moving smoothly.
• Work with vendors as needed — reviewing quotes and verifying production specs.
• Independently manage small projects as assigned.
• Attend agency production meetings to help provide insight and guidance on deadlines.
• Make sure internally created assets are delivered in the right specs, to the right person, at the right time.
• Proof deliverables before they go to the Account Executive for review.
• Attend key client meetings and take detailed notes to capture decisions and next steps.
• Help draft and manage client correspondence.
• Keep information flowing across the internal team.
• Collect and manage client revision requests.
• Help schedule meetings and manage team calendars.
• Step in to cover Account Executive responsibilities when they're out of the office.

Skills

Agency experience

Clear communicator

Organizational skills

Proactive follow-up

Attention to detail

Tools

Workamajig

HubSpot CRM

Job description

Epicosity is looking for an Account Coordinator to join our Client Services team. This role is at the heart of how our agency runs — you\'ll move fluidly between client-facing work, like taking detailed notes in key meetings, and behind-the-scenes work, like setting up projects in our trafficking tool and making sure deliverables land on time and on budget.

If you\'re the kind of person who thrives on keeping things organized, loves checking things off a list, and genuinely enjoys being the person who makes sure nothing falls through the cracks — we want to talk to you.

What You\'ll Do

Project Management & Trafficking

• Track the projects in our system for your assigned clients and stay on top of where each one stands
• Keep a clear pulse on work volume to help manage the flow of projects
• Set up tasks in the agency\'s system when a campaign is approved to proceed, and monitor progress along the way
• Coordinate with staff overseeing production to keep efforts moving smoothly
• Work with vendors as needed — reviewing quotes and verifying production specs
• Independently manage small projects as assigned
• Attend agency production meetings to help provide insight and guidance on deadlines

Asset Delivery & Quality Control

• Make sure internally created assets are delivered in the right specs, to the right person, at the right time
• Proof deliverables before they go to the Account Executive for review

Client & Team Communication

• Attend key client meetings and take detailed notes to capture decisions and next steps
• Help draft and manage client correspondence
• Keep information flowing across the internal team
• Collect and manage client revision requests
• Help schedule meetings and manage team calendars

Account Support & Coverage

• Step in to cover Account Executive responsibilities when they\'re out of the office

What We\'re Looking For

• 1-2 years of agency experience preferred
• Working knowledge of Workamajig
• Working knowledge of HubSpot CRM and Marketing Tools
• Proficiency with Microsoft Word, Excel, and Outlook
• Strong attention to detail and organizational skills
• A clear, proactive communicator — someone who asks questions, clarifies when needed, and follows up consistently
• Accountable and trustworthy — someone who takes ownership of issues and brings solutions, not excuses
• Authentic relationship-builder who keeps a positive, can-do attitude under pressure