Account Manager, Powder & Cereals - Canada

Balchem Corporation; Montvale (NJ); Remote; CAD 118,000 - 153,000; Full time

Job summary

A leading food ingredient company seeks a Powders & Cereals Account Manager to oversee sales activities across Canada. The role requires a bachelor's degree and at least 10 years of relevant experience in customer-facing roles. Key responsibilities include developing sales strategies, managing customer relations, and ensuring the achievement of budget and growth targets. Candidates with strong communication skills and a passion for sales are encouraged to apply. Travel is expected for the role, with preference for candidates located in Toronto or Montreal.

Qualifications

• Minimum 10 years of relevant customer-facing experience within the food ingredient industry.
• Candidates local to the Toronto or Montreal areas are preferred.
• Strong relationship and prospecting skills required.
• Must have strong communication and presentation abilities.

Responsibilities

• Manage sales activities and customer relations for assigned accounts.
• Develop sales strategies and budgets for assigned accounts.
• Maintain accurate sales forecasts and report on budget progress.
• Maintains accurate sales forecasts and pursues budget and growth targets.
• Responds to inquiries for samples, data, and product applications.
• Gathers marketing data and monitors trends to sustain existing business and grow new accounts.

Skills

Sales Strategies

Customer Relations

Attention to Detail

Communication Skills

Presentation Skills

Market Analysis

Education

Bachelor’s degree

MBA or technical degree

Job description

Overview

Company Overview Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ – “BCPC”) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit www.balchem.com.

Position Summary

THIS ROLE COVERS: Powders and Cereals accounts across Canada

The primary responsibility of a Powders & Cereals Account Manager is to manage sales activities and customer relations of assigned accounts and prospects within their assigned territory. Territory management should result in growth by developing current and prospect accounts into commercial sales. The assigned territory for this position is Nationwide Canada. Powders & Cereals Account Managers are resilient and agile learners who’s both accountable and approachable and passionate about sales. Self-awareness, attention to detail as well as communication and presentation skills are critical to be successful in this role.

Essential Functions

• Develops sales strategies and sales budgets for territory and assigned accounts; regularly reviews and provides status reports on progress against sales budget
• Plans, schedules, and makes regular (F2F and virtual) calls to assigned accounts and prospects; facilitates meetings for various company professionals to provide multi-level support and relationships to ensure effective service, customer relations, and administrative needs are met
• Independently identifies customer needs and works closely with Balchem Marketing, Product Management, Product Development, Customer Service and Finance staff, etc., to deliver marketable products and solutions - coordinates the efforts of company and customer teams and establish strong working relationships
• Communicates and maintains accurate sales forecasts and is both accountable and responsible for delivering budget and growth targets
• Responds to customer and prospect inquiries for samples, technical/quality/regulatory data as well as support on the use and application of products
• Obtains and reports marketing data for successful achievement of business objectives and strategies; monitors trends, competitive activity, product development, and market penetration; recommends course of action to prevent loss of existing business and growth of new business
• Must comply with all policies and procedures of the corporation
• Perform other duties as required

Requirements

• Bachelor’s degree required; MBA and/or technical degree is preferred
• Minimum 10 yrs technical, business development, or relevant customer facing experience within the food ingredient industry is required
• The candidate must be a resilient and agile learner, with polished relationship and prospecting skills
• Self-awareness, attention to detail as well as communication and presentation skills are required
• Candidates local to the Toronto or Montreal areas are preferred
• Travel, up to 50%, with overnight stays can be expected

#IN Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.