Account Manager - Pittsburgh

Hoist & Crane Service Group Inc; Cecil (Washington County); On-site; USD 60,000 - 90,000; Full time

Job summary

Hoist & Crane Service Group Inc is seeking an Account Manager to build long-term client relationships and drive sales within the industrial sector. The role emphasizes knowledge of overhead cranes and heavy machinery, strong sales experience, and CRM-driven account management.

Ideal candidates will understand crane service operations, read sales reports, and maintain timely communications to meet quotas and grow the customer base across the assigned territory.

Qualifications

• Experience in industrial sales within the crane or heavy equipment sectors.
• Ability to read sales reports and analyze data.
• Proven track record of meeting or exceeding sales quotas.
• Familiarity with CRM systems and account management processes.

Responsibilities

• Oversee a portfolio of assigned customers and develop new business.
• Meet ambitious sales quotas and drive revenue in the territory.
• Prepare quotes, paperwork, and correspondence accurately and timely.
• Coordinate with cross-functional teams to ensure customer satisfaction.
• Use multiple channels (calls, emails, presentations) to promote services.

Skills

Overhead cranes knowledge

Heavy machinery knowledge

Industrial sales experience

CRM software proficiency

Sales reporting & math skills

Strong communication skills

Tools

CRM software

Job description

Hoist & Crane Service Group is looking for a motivated Account Manager to create long-term, trusting relationships with our clients. The individual, preferably, must possess a knowledge of overhead cranes and other types of heavy machinery. Some knowledge about industrial elevators and overhead rolling doors is a plus. Candidates should also have a general understanding of the industrial manufacturing industry as well excellent sales experience in this setting.

Job Duties and Responsibilities

• The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
• Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
• Must have the ability to read sales reports and have excellent computer skills as well as strong math skills
• Able to increase profitable sales revenue in the assigned territory through scheduled consultations and cold sales calls, email, direct mailings, presentations, and various marketing methods used to promote the HCSG brand and solutions
• Offer a full inventory of equipment repair and services to new and current customers including Overhead Crane, Industrial Elevator, and Dock & Door support.
• In this role, you will liaise with cross-functional internal teams to ensure customer satisfaction and to improve the entire customer experience. Timely and accurate execution of paperwork, quotes, and various correspondences is a must.
• Consistent and professional follow up and communication through email, phone, and personal interaction either at customer offices or jobsites.
• If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we'd like to meet you.

Requirements

• Candidate should also have a basic understanding of all types of heavy equipment repair and maintenance
• Excellent phone and communication skills
• General knowledge and understanding of crane service business
• Experience in industrial sales