Account Manager - Office

RITE RUG CO; Cleveland (OH); On-site; USD 40,000 - 45,000; Full time

Job summary

Rite Rug Co is seeking an Account Manager in Cleveland area (OH) to serve builders, superintendents and customers primarily by phone and email. You will learn client needs, interpret blueprints for housing projects, coordinate product delivery, and process a steady flow of orders in a collaborative team setting.

The role emphasizes customer service experience, a basic command of Microsoft Office, and a high school diploma, with a salary range of $40,000–$45,000 depending on experience.

Qualifications

• Highschool diploma or equivalent.
• Experience in Customer Service.
• Basic computer skills - Microsoft Office.

Responsibilities

• Customer Service - work with builders, superintendents and possibly customers, mostly over the phone or by email.
• Acquire a thorough understanding of customer needs and requirements.
• Understand builders and blueprints of houses being built.
• Ensure the correct product and services are delivered.
• Enter at least 8 orders per day to ensure timely product sending.
• Work in a team environment.
• Maintain a positive attitude at work.

Skills

Customer Service

Education

High School Diploma

Tools

Microsoft Office

Job description

Job DetailsJob Location: Cleveland - Stongsville, OH 44136Salary Range: $40,000.00 - $45,000.00 Salary/year

Rite Rug has been one of the top privately owned flooring companies for over 90 years! We are looking for an Account Manager to join our team. If you like to work for a company where you are part of a family, the Rite Rug is the place for you!

$40,000 to $45,000 salary based on experience.

The selected candidate will be tasked with the following organizational accountabilities:

• Customer Service - work with our builders, superintendents and possibly customers. Mostly over the phone or by email.
• Acquire a thorough understanding of our customer needs and requirements
• Acquire a thorough understanding of the different builders and blue prints of houses being built
• Ensure the correct product and services are delivered
• Able to enter as least 8 orders per day to ensure we are sending product in a timely manner
• Able to work in a team environment
• Have a positive attitude while at work

Skills/Qualifications:

• Have earned a minimum of a Highschool diploma or equivalent
• Experience in Customer Service
• Basic computer skills - worked with Microsoft products