Account Manager - Office

Rite-Rug; Strongsville (OH); On-site; USD 40,000 - 45,000; Full time

Job summary

Rite Rug in Strongsville, Ohio is seeking an Account Manager to join our team. The role focuses on customer service, working with builders and superintendents, primarily by phone or email to understand needs and ensure timely product delivery.

The ideal candidate has a high school diploma or equivalent and proven experience in customer service, with basic computer skills and proficiency in Microsoft Office. A team-oriented positive attitude is essential.

Qualifications

• High school diploma or equivalent.
• Experience in customer service.
• Basic computer skills, including Microsoft Office.
• Enter at least 8 orders per day and work in a team environment.

Responsibilities

• Interact with builders, superintendents and customers via phone or email to understand needs.
• Ensure correct products and services are delivered to customers.
• Enter at least 8 orders per day to maintain timely product shipments.
• Collaborate effectively within a team and maintain a positive attitude.

Skills

Customer service

Phone & email communication

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Rite Rug has been one of the top privately owned flooring companies for over 90 years! We are looking for an Account Manager to join our team. If you like to work for a company where you are part of a family, the Rite Rug is the place for you!$40,000 to $45,000 salary based on experience.The selected candidate will be tasked with the following organizational accountabilities:Customer Service - work with our builders, superintendents and possibly customers. Mostly over the phone or by email.Acquire a thorough understanding of our customer needs and requirementsAcquire a thorough understanding of the different builders and blue prints of houses being builtEnsure the correct product and services are deliveredAble to enter as least 8 orders per day to ensure we are sending product in a timely mannerAble to work in a team environmentHave a positive attitude while at workSkills/Qualifications:Have earned a minimum of a Highschool diploma or equivalentExperience in Customer ServiceBasic computer skills - worked with Microsoft products