Account Manager, North America, Off-Highway

Allison Transmission; Manchester (CT); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical plans

HSA contribution

Dental & Vision insurance

Paid parental leave

Disability insurance

Tuition assistance

401K with company match

Paid time off

Holidays

Job summary

Allison Transmission is seeking an experienced Account Manager to lead the North America Off-Highway OEM portfolio. You will drive account growth, manage cross-functional teams, and coordinate product launches, ensuring customer satisfaction and profitability across assigned accounts.

Reporting to the Head of OEM Mobile Sales North America Off-Highway, you will travel up to 50%, build strategic relationships, and help expand market share in a matrixed global organization.

Qualifications

• Bachelor’s degree in engineering, business, or related field.
• 5-7+ years of progressive sales and business development experience.
• 3+ years leading strategic OEM accounts (Off-Highway preferred).
• Willingness to travel up to 50%.

Responsibilities

• Support execution of customer and product growth plans within assigned accounts.
• Build and maintain strong relationships with current and prospective customers.
• Manage day-to-day account activities and coordinate with internal teams.

Skills

Business acumen

Interpersonal skills

Multi-priority management

Cross-functional collaboration

Problem solving

Analytical thinking

Excel proficiency

Education

Bachelor’s degree in engineering, business, or related field

Tools

Microsoft Excel

Job description

JOIN THE TEAM THAT’S POWERING PROGRESS Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works. Learn more about this role and how you can begin driving your career forward!

Benefits:

The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company’s discretion.

• Choice of medical plans with prescription coverage
• Employer HSA contribution
• Dental & Vision Insurance
• Paid Parental Leave
• Short & Long-Term Disability
• Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
• 401K with generous Company match & contribution
• Accrued Paid Time Off
• 12 Paid Holidays + 1 Floating Holiday
• Robust employee wellness program
• Tuition assistance program

Job Description:

JOIN THE TEAM THAT’S POWERING PROGRESS Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works. Learn more about this role and how you can begin driving your career forward!

Primary Purpose of Role Based in North America and reporting directly to Head of OEM Mobile Sales North America Off-Highway, this position will be responsible for leading the Account Management & Business Development for assigned accounts within the North America region in the pursuit of continued growth, profitability, and meeting its commitments to customers, the company and to the employees. The Off-Highway Account Manager serves as the voice of the customer, responsible for supporting and growing profitable customer relationships, communicating Allison’s value proposition, and coordinating internal resources to meet customer needs. This role works closely with cross-functional teams to ensure customer satisfaction, support business growth, and execute account strategies. Operating within a matrixed global organization, this leader partners closely with Segment teams, Platform teams, Product Management, Engineering, and Operations to expand profitable market share, drive system and platform adoption, and strengthen long‑term OEM partnerships across core Off‑Highway segments.

Key Responsibilities:

• Business Development: Support execution of customer and product growth plans within assigned accounts
• Relationship Management: Build and maintain strong relationships with current and prospective customers
• Account Management: Manage day-to-day account activities, including coordination between customer and internal teams (engineering, operations, finance, etc.)
• Value Management: Support analysis of product value and competitive positioning; assist in maintaining profitability
• Forecasting and Planning: Provide regular forecasts and updates for new and existing business opportunities
• Customer & Program Execution: Coordinate with internal teams to support product launches, ongoing programs, and issue resolution
• Support achievement of sales and market objectives for assigned accounts
• Monitor customer performance and activity metrics
• Assist with accounts receivable follow-up and resolution
• Participate in customer meetings and presentations across purchasing, engineering, and operations
• Support pricing discussions and negotiations
• Maintain awareness of market trends, customer needs, and competitor activity
• Prepare reports including forecasts, pipeline updates, and customer visit summaries
• Support new product introductions and customer adoption

Competencies and Behaviors:

• Strong business acumen across manufacturing, finance, marketing, sourcing, and engineering
• Understanding of OEM business models, product development cycles, and sourcing processes
• Strong interpersonal and communication skills
• Ability to manage multiple priorities and customer relationships
• Ability to work cross-functionally in a matrix organization
• Problem-solving and customer-focused mindset
• Strong fact finding, analytical, and decision-making capabilities
• Ability to operate effectively across time zones and non-traditional business hours
• Excellent capabilities in presentation development and Microsoft excel skills

Qualifications and Experience:

• Bachelor’s degree in engineering, Business, or related field required
• 5 - 7+ years of progressive sales and business development experience
• 3+ years leading strategic OEM accounts (preference in Off-Highway Market)
• Preferred Background selling drivetrain, powertrain, motion control, or integrated systems
• Experience working in highly matrixed, global organizations
• Travel Up to 50% travel may be required
• Experience in Off‑Highway, heavy equipment, or complex industrial markets

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status. If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at [e-mail]. Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

Allison Transmission is the world’s largest manufacturer of commercial-duty automatic transmissions and hybrid propulsion systems. Our products are specified by more than 300 of the world’s leading vehicle manufacturers and are used in a range of market sectors—from bus, refuse and emergency to construction, distribution and defense. Allison was founded in 1915 in Indianapolis, Indiana, where the company’s global headquarters is still located. We have approximately 1,400 dealer and distributor locations, employ more than 2,700 people around the world and our international presence spans more than 80 countries.