Account Manager Manager

NI (National Instruments); Novi (MI); Hybrid; USD 70,000 - 110,000; Full time

Job summary

National Instruments Corporation in Novi, MI is seeking an Account Manager to develop and manage strategic relationships with automotive sector clients, serving as the primary contact for engineering teams and senior leadership.

You will lead account management for premier enterprise customers, drive revenue growth, and coordinate cross-functional teams to deliver tailored solutions and sustained partnerships. Telecommuting is limited to one day per week; in-office four days.

Qualifications

• Must have a Bachelor's degree or foreign equivalent in engineering or computer science and 4 years of related experience.
• 4+ years of progressive experience in technical sales.
• 4+ years of experience in the Test & Measurement industry.

Responsibilities

• Develop and manage strategic relationships with key automotive sector clients.
• Lead account management for enterprise customers to ensure long-term partnerships.
• Assess customer needs and deliver tailored solutions aligned with business goals.
• Create and execute Account Growth Plans with internal stakeholders.
• Drive revenue growth by identifying new opportunities and expanding existing accounts.
• Lead cross-functional teams to support account strategies and deliver value.
• Provide strategic guidance and industry expertise to clients.
• Maintain up-to-date account information using CRM; track activities.

Skills

Technical sales

Account management

Strategic partnerships

Cross-functional coordination

CRM software

Education

Bachelor's degree in Electrical Engineering or related field

Tools

CRM systems

Job description

National Instruments Corporation is seeking an Account Manager (Multiple Openings) for its offices in Novi, MI

Job Description:

• Develop and manage strategic relationships with key automotive sector clients, serving as the primary point of contact for both engineering teams and senior leadership.
• Lead account management efforts for premier enterprise customers, ensuring long-term partnership success and customer satisfaction.
• Assess customer needs, challenges, and business objectives to deliver tailored solutions that align with organizational goals.
• Create and execute comprehensive Account Growth Plans in collaboration with internal stakeholders and key partners.
• Drive revenue growth by identifying new business opportunities, expanding existing accounts, and meeting or exceeding sales targets.
• Lead and coordinate cross-functional teams, including sales, marketing, and product development, to support account strategies and deliver value to customers.
• Establish the organization as a trusted advisor by providing strategic guidance and industry expertise to clients.
• Monitor industry trends, competitive developments, and customer requirements to inform business strategies and identify opportunities for expansion.
• Proactively address customer concerns and resolve issues to ensure high levels of client retention and satisfaction.
• Prepare and deliver accurate sales forecasts, account reports and performance updates to senior management.
• Maintain detailed and up-to-date account information using CRM systems, tracking sales activities and customer interactions.
• Telecommuting limited to one day per work week; must work in the office the remaining four days. (Multiple Openings)

(Multiple Openings)

Job Requirements:

A Bachelor's degree or the foreign equivalent in Electrical Engineering, Electronic Engineering, Computer Engineering, Computer Science, Mechanical Engineering or Mechatronics, plus 4 years of experience in Field Application Engineering, Application Engineering or a Sales Engineering occupation. The required experience must include the following:

• 4 years of progressive experience in technical sales
• 4 years of experience in the Test & Measurement Industry

(Multiple Openings)

Work location: 29185 Cabot Drive, Novi, MI 48377. Telecommuting limited to one day per work week; must work in the office the remaining four days.