Account Manager, Life Sciences

Hueman; Jacksonville (FL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Learning and development opportunities

Community service events

Job summary

Hueman is seeking an Account Manager, Life Sciences in Jacksonville, FL to oversee our Life Sciences client partnerships and guide recruiters delivering for them. You’ll build strong client relationships, monitor KPIs and SLAs, and lead quarterly business reviews with clients.

You’ll rely on your 7+ years of recruiting experience, including Life Sciences experience, to ensure delivery excellence, collaborate with stakeholders, and optimize ATS/MS Office workflows.

Qualifications

• Bachelor’s degree or equivalent required.
• 7+ years of recruiting experience including full-desk recruiting.
• Life Sciences recruiting experience preferred.

Responsibilities

• Build and manage relationships with Life Sciences clients.
• Lead quarterly business reviews and forecasting.
• Monitor KPIs, SLAs and service delivery for client partnerships.
• Support client billing and introduce new service offerings.

Skills

Relationship management

Communication skills

Organizational skills

Problem solving

MS Office 365

Attention to detail

Stakeholder collaboration

ATS experience

Account management

Education

Bachelor’s degree or equivalent

Tools

MS Office 365

Applicant Tracking Systems

Job description

Role: Account Manager, Life Sciences

Life at Hueman

We’re a team of people-people: relationship builders, problem solvers, encouragers, teammates, and helpers. Whether we’re celebrating a hiring win, jumping in to help solve a recruiting challenge, volunteering in the community, or cheering each other on through busy seasons, we believe work feels better when people feel supported.

Our culture is built on connection, teamwork, and a shared commitment to creating great employment experiences. Here, we believe that everybody is somebody. That means you’ll find a team that cares about doing good work, showing up for each other, and making space for people to bring their ideas, energy, and personality to the table.

And we’re proud that Hueman is Great Place to Work Certified, with 88% of employees saying Hueman is just that: a great place to work.

Join Hueman as an Account Manager, Life Sciences

Hueman is hiring an Account Manager, Life Sciences, to manage the needs of our Life Sciences client partnerships and, where needed, guide the recruiters who deliver for them. You’ll play a strategic part in our RPO operations team, building strong client relationships and keeping delivery on track.

You’ll anticipate client needs, monitor contractual obligations, KPIs, and SLAs, and look for ways to improve how each partnership runs. You’ll also lead quarterly business reviews, support client billing and forecasting, and proactively bring new service offerings to the table.

What You’ll Do

• Build strong client partnerships through exceptional talent advising
• Anticipate client needs, identify opportunities for improvement, and implement change
• Manage contractual obligations, monitoring KPIs, SLAs, and expected service delivery
• Support the development of client talent acquisition processes and ensure compliance
• Maintain knowledge base of evolving market conditions and competitive hiring landscapes
• Build and deploy recruitment strategies
• Leverage data to foreshadow risks or delivery gaps
• Organize, conduct, and lead quarterly business reviews
• Remain accountable to internal business expectations, including client billing, forecasting, P&L accountabilities, internal leadership meetings, etc.
• Proactively present service offerings to current clients to drive business forward
• May lead and mentor team members, setting clear expectations, providing guidance and feedback, and holding the team accountable to delivery
• Travel to client sites or recruiting events as needed

What We’re Looking For

We’re looking for someone who enjoys building client relationships, developing people, and solving problems in a fast-paced recruiting environment.

Required skills and abilities include:

• Ability to successfully manage volume hiring projects as well as maintain ongoing long-term partnerships
• Excellent communication and organizational skills
• Ability to collaborate with internal and external stakeholders at all levels
• Exemplary attention to detail
• Proficiency in Microsoft Office 365
• Strong integrity and work ethic
• Values in alignment with Hueman’s core values
• Experience with Applicant Tracking Systems preferred
• Two or more years of account management experience preferred

Education and Experience

• Bachelor’s degree or equivalent combination of education and experience required
• At least 7 years of recruiting experience, including full-desk recruiting from sourcing through offer
• At least 2 years of Life Sciences recruiting experience or at least 2 years of recruiting leadership experience; both preferred

Compensation and Benefits

The salary range for this position is $70,000-$85,000 depending on experience, plus commission.

Benefits include:

• Paid time off
• Health, dental, vision, and life insurance
• Traditional and Roth 401(k) options with company match
• Learning and development opportunities
• Leadership development opportunities
• Community service events
• Wellness and mental health support
• A collaborative work environment that emphasizes togetherness, diversity, and teamwork

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Candidates hired for this position must pass onboarding and credentialing requirements established by Hueman and the client.

Applicants requiring a reasonable accommodation to participate in the hiring process may contact [e-mail]

Equal Opportunity Employer

Hueman is an Equal Opportunity Employer. We are committed to increasing workforce diversity, fostering inclusive environments, and sustaining those efforts through equitable practices not only across our own businesses but across our partners' as well. Hueman provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. This mission is guided by our core values of excellence, trust, change, service, and teamwork.