Client Services Manager, Executive RPO

Hueman; Florida; Hybrid; USD 50.000 - 58.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision, and life保险

401(k) with company match

Paid time off

Learning and development opportunities

Leadership development opportunities

Community service events

Wellness programs

Zusammenfassung

Hueman, a leader in executive recruiting, seeks a Client Services Manager to support Life Sciences client partnerships. You will coordinate interviews, manage onboarding, and serve as the main liaison among candidates, clients, and internal teams to keep hiring journeys on track.

This role requires strategic thinking, polished communication, and the ability to handle high volumes with integrity and discretion. A strong focus on delivering great employment experiences is essential.

Qualifikationen

• Bachelor’s degree or equivalent work experience is preferred.
• At least 3 years of recruiting/staffing industry experience.
• Experience with ATS systems and accurate data input.
• Proven ability to engage with senior-level client stakeholders.

Aufgaben

• Serve as a key point of contact for candidates, client contacts, and internal stakeholders.
• Coordinate interviews of all kinds and manage shifting schedules.
• Support background checks and onboarding requirements for a smooth start.
• Participate in program builds and team training.
• Collaborate with managers to recommend best practices for delivery.

Kenntnisse

Recruitment fundamentals

Team collaboration

Strategic thinking

Client stakeholder interaction

Multitasking

Communication skills

Integrity

ATS experience

MS Office

Ausbildung

Bachelor's degree preferred or equivalent

Tools

MS Office

Jobbeschreibung

Life at Hueman

We’re a team of people-people: relationship builders, problem solvers, encouragers, teammates, and helpers. Whether we’re celebrating a hiring win, jumping in to help solve a recruiting challenge, volunteering in the community, or cheering each other on through busy seasons, we believe work feels better when people feel supported.

Our culture is built on connection, teamwork, and a shared commitment to creating great employment experiences. Here, we believe that everybody is somebody. That means you’ll find a team that cares about doing good work, showing up for each other, and making space for people to bring their ideas, energy, and personality to the table.

And we’re proud that Hueman is Great Place to Work Certified, with 88% of employees saying Hueman is just that: a great place to work.

Join Hueman as a Client Services Manager

Hueman is hiring a Client Services Manager to join the Executive recruiting team supporting our Life Sciences client partnerships. You’ll be a key point of contact alongside the rest of the team, moving fluidly between candidates, client contacts, and internal Hueman teams to keep every part of the hiring journey on track.

You’ll own the details that make a search run smoothly: coordinating interviews of every kind (including those that require travel), managing background checks and other onboarding requirements, and keeping information flowing between everyone involved. This is high-volume, tactical work, but it’s far from routine — you’ll be trusted to think strategically, solve problems on the fly, and know when to escape versus when to handle something yourself.

Because you’ll regularly engage with senior client stakeholders, this is a highly visible role that calls for polish, sound judgment, and critical thinking as much as it calls for organization. If you enjoy being the steady, capable hand that keeps a fast-moving, high-stakes program running smoothly, this is where you’ll thrive.

Why Client Services Managers Choose Hueman

• The chance to be a key part of the delivery team for high-profile client partnerships within our Life Sciences business
• A people-first culture where relationships, support, and belonging are at the center
• Regular, direct exposure to senior client stakeholders and the chance to make a meaningful impact on how each program runs
• A team that cares about creating great employment experiences for others and for each other
• Clear expectations and regular feedback through team meetings, coaching conversations, and performance check-ins

What You’ll Do

• Serve as a key point of contact for candidates, client contacts, and internal stakeholders throughout the life cycle of the talent acquisition process
• Coordinate interviews of all kinds, including those that require candidate or client travel, and manage complex, frequently shifting schedules
• Support background checks and other onboarding requirements to help ensure a smooth transition from offer to start date
• Participate in program builds and team training
• Coordinate with the project support team to help keep the project schedule on track
• Collaborate with managers and recommend best practices for program delivery
• Identify areas of opportunity for process improvement and lead the effort to implement change
• Manage job boards and social media postings
• Create and/or remove candidate profiles within the applicant tracking system
• Navigate high-volume, fast-changing situations with sound judgment and strategic problem-solving, rather than simply following a set process
• Provide world-class customer service to candidates, client contacts, and internal stakeholders alike

What We’re Looking For

We’re looking for someone who thrives on ownership, enjoys solving problems, and is comfortable operating at a higher level within a fast-paced recruiting environment.

Required skills and abilities include:

• Proven success and working knowledge of recruitment fundamentals and business acumen
• Experience collaborating effectively within a team-based recruiting environment
• Strong critical thinking and strategic problem-solving skills; this role requires more than following a process
• Confidence and polish engaging with senior-level client stakeholders
• Strong ability to multitask with attention to detail in a high-volume environment
• Excellent verbal and written communication skills
• Strong integrity and work ethic
• Experience working in ATS systems with accurate data input
• Proficiency with Microsoft Office (Outlook, Excel, Word)

Education and Experience

• Bachelor’s degree preferred or equivalent work experience
• At least 3 years of recruiting/staffing industry experience

Compensation and Benefits

The salary range for this position is $50,000 - $58,000 annually, depending on experience.

Benefits include:

• Paid time off
• Health, dental, vision, and life insurance
• Traditional and Roth 401(k) options with company match
• Learning and development opportunities
• Leadership development opportunities
• Community service events
• Wellness and mental health supportA collaborative work environment that emphasizes togetherness, diversity, and teamwork

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Candidates hired for this position must pass onboarding and credentialing requirements established by Hueman and the client.

Applicants requiring a reasonable accommodation to participate in the hiring process may contact [e-mail]

Equal Opportunity Employer

Hueman is an Equal Opportunity Employer. We are committed to increasing workforce diversity, fostering inclusive environments, and sustaining those efforts through equitable practices not only across our own businesses but across our partners' as well. Hueman provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. This mission is guided by our core values of excellence, trust, change, service, and teamwork.