Account Manager LatAm & Spanish-Speaking Licensees

Gateway Licensing; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Gateway Licensing in Florida seeks an experienced Account Manager to own and grow licensee relationships across LatAm and Spanish-speaking markets. You will be the main contact for licensees, overseeing billing, compliance, renegotiations, and reporting with a focus on trust and growth.

The role requires 5+ years in account management for complex, high-value accounts, fluent English and Spanish, and willingness to travel internationally to engage licensees at events and meetings.

Qualifications

• Fluent English and Spanish required, primary interface for LatAm licensees.
• 5+ years in account/client management with high-value, complex accounts.
• Strong negotiation, commercial acumen, and dispute-resolution capabilities.

Responsibilities

• Own licensee relationships across Latin America and Spanish-speaking markets.
• Manage billing and cash collection with Finance for timely payments.
• Ensure contract compliance and lead renegotiations on expiry or request.
• Coordinate licensing administration including insurance and tax matters.
• Lead onboarding of licensees and support negotiations when needed.
• Represent the brand at trade shows and in top-tier licensee reviews.

Skills

English

Spanish

Account mgmt

Negotiation

Financial literacy

Cross-functional

Attention to detail

Autonomy

Job description

We're looking for an experienced Account Manager to own and grow our licensee relationships across Latin America and Spanish-speaking markets. Once a licensing contract is signed, you become the licensee's main point of contact — managing billing and cash collection, ensuring contract compliance, leading renegotiations, and building the kind of trust-based relationship that keeps licensees engaged, compliant and growing.

Your key responsibilities

Account management, billing & cash collection

• Own cash collection on your licensee portfolio, working closely with Finance on payment follow-up and reminders
• Validate quarterly billing and ensure licensees submit accurate, on-time sales reports

Contract compliance

• Manage licensee non-compliance situations from first notice to resolution, in coordination with Legal
• Issue breach letters when needed and enforce follow-up actions where non-compliance persists

Contract renegotiation

• Lead renegotiations at contract expiry or on licensee request — minimum guarantees, royalties, product scope, territories
• Adjust licensee rights based on performance and business opportunities

Licensing administration

• Issue annual usage certificates and manage licensee access to internal tools
• Coordinate cross-border tax matters and ensure licensees carry the required insurance

Onboarding

• Take over signed contracts from Business Development and lead licensee onboarding
• Support Business Development in finalizing negotiations when needed

Relationship management & reporting

• Be your licensees' main point of contact, representing the brand at trade shows and partner events
• Lead Business Account Reviews for top-tier licensees and prepare the quarterly Top 40 report for management
• Facilitate introductions between licensees and contribute to the annual budgeting process

• Candidate should be located in Florida
• Fluent English and Spanish required — you'll be the primary interface for our LatAm and Spanish-speaking licensee base
• 5+ years of experience in account / client management, including exposure to complex, high-value accounts, operating with a high degree of autonomy in negotiation and dispute resolution
• Strong negotiation skills and commercial acumen, with the ability to balance company and client interests
• Financial literacy: comfortable with invoicing cycles, sales reporting and revenue reconciliation
• Rigorous and detail-oriented, with strong follow-up discipline on compliance and reporting deadlines
• Strong cross-functional collaborator (Legal, Finance, Product, Quality, Marketing, Design)
• Willingness to travel internationally for client visits, trade shows and partner events