Account Manager, Landscape Maintenance

ALM Commercial Landscaping; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual incentive pay

Bonus

Company vehicle

Benefit eligible

Job summary

Lawn Management Company (LMC) in Houston, TX is seeking a Landscape Account Manager to serve as the liaison between clients and our operations and management teams. You will routinely inspect job sites, communicate project timelines, resolve issues, and pursue service enhancements and contract renewals.

Reporting to the Branch Manager, the role combines field visits with budget awareness, scheduling crews, and ensuring quality work within budgeted hours.

Qualifications

• 2 years’ customer service experience is required.
• Bachelor’s degree in horticulture or related program is a plus.
• Valid Driver’s License with clean driving record and ability to pass pre-employment background and drug screening.
• Strong communication skills with an ability to easily build rapport and long-term relationships.

Responsibilities

• Serves as liaison between crew and customer and customer and company management.
• Proactively builds relationships with clients to ensure satisfaction and generate expansion opportunities.
• Continuously updates customer database.
• Handles all requests, problems and/or questions and ensures resolution.
• Completes orders for job materials, ensures work is scheduled and completed, and follows up with customers.
• Meets with Crew Leaders to ensure crews are within budgeted hours and addresses properties needing attention.
• Completes routine site visits and schedules inspections.

Skills

Customer service

Communication

Relationship building

Computer skills

Education

Bachelors in horticulture or related

Job description

Within our extensive family of companies, your current team will have the opportunity to advance their careers and take on new and more senior roles.

Employee experience

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

We’ve been pleased, the transition has been seamless. Our production teams have continued to work as Woodlake Outdoor.

We’ve had the benefit of new operational software and additional resources and rolling it out through our team

We’ve been able to benefit from the additional support services provided by LMC Landscape Partners including software upgrades and updates, and mentorship.

I am most excited about the opportunities we are going to provide and are be provided to our mid level managers that would not be available if we stayed stagnant.

It opened up a lot of doors I didn’t know were available to me

There’s been a lot of changes that came with the transition. Mostly just implementing new programs and benefits for the employees which was a major plus of having the partners come into the company.

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

We’ve been pleased, the transition has been seamless. Our production teams have continued to work as Woodlake Outdoor.

We’ve had the benefit of new operational software and additional resources and rolling it out through our team

We’ve been able to benefit from the additional support services provided by LMC Landscape Partners including software upgrades and updates, and mentorship.

I am most excited about the opportunities we are going to provide and are be provided to our mid level managers that would not be available if we stayed stagnant.

It opened up a lot of doors I didn’t know were available to me

There’s been a lot of changes that came with the transition. Mostly just implementing new programs and benefits for the employees which was a major plus of having the partners come into the company.

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

play video

You’ve built a hard-earned reputation and your employees went to work for you because of that reputation. Becoming part of the LMC Landscape Partners allows you to retain your employees and offer them growth opportunities. Listen to some LMC Landscape Partners employees discuss how the acquisition enhanced their careers.

Position:Account Manager, Landscape Maintenance

Location: Houston, TX

Job Id:278

# of Openings:0

Lawn Management Company (LMC) is searching for a Landscape Account Manager to serve as a liaison between our customers and operations and management teams in Southeast Houston. Reporting to the Branch Manager, this position will be the main point of contact for our customers, will routinely check job sites, communicate about project timelines and progress, and work to resolve any problems quickly. The Account Manager will also sell in enhancements, renew ongoing contracts, work on budgets, and assist in resolving any past due invoicing. To ensure operational efficiencies, this role will walk through and inspect job sites with crew leaders and members. They will also set project timelines and schedules of the crews and monitor the performance on job site.

This is a Full-time, benefit eligible position. In addition to receiving a base pay, this role qualifies for annual incentive pay, bonus and a company vehicle.

LMC is a company steeped in well developed values and is ready and willing to invest in our employees and support a long-term career path for those that join us!

Responsibilities

• Serves as liaison between crew and customer and customer and company management
• Proactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of services
• Continuously updates customer database
• Handles all requests, problems and/or questions and ensure resolution to such
• Completes orders for job materials, ensures work is scheduled and completed, and performs follow up with customers
• Meets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attention
• Completes routine site visits and schedules inspections

Qualifications

• 2 years’ customer service experience is required; bachelor’s degree in horticulture or related program is a plus
• Valid Driver’s License with clean driving record and ability to pass pre-employment background and drug screening
• Strong communication skills with an ability to easily build rapport and long-term relationships
• Comfortable using computers and other forms of technology is needed
• Shares in company values and can demonstrate those in the field

About LMC:

Since 1980, Lawn Management Company has been recognized as a leader in commercial landscape management in the greater Houston, Texas region. Simply put, no one else delivers service and value like we do! LMC offers comprehensive commercial landscape services. From planning and design to installation, management, and irrigation. We welcome employees to grow with us and have a long-term career by providing on-going training and professional advancement opportunities.

We offer competitive pay, comprehensive benefits package, retirement savings plan, paid time off and company car, cell phone and computer.

Want to learn more about becoming an LMC partner?