Account Manager, Landscape Maintenance

LMC Landscape Partners; Boynton Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company car

Health insurance

401k with company match

Paid time off

Job summary

Cutters Edge is seeking a Landscape Account Manager to serve as a liaison between customers and our operations teams in Boynton Beach, FL. Reporting to the Branch Manager, you will be the main contact for customers, perform site inspections, manage timelines, and help resolve issues while selling enhancements and renewing contracts.

This full-time role offers a company car and a competitive compensation package including salary plus bonus and commission.

Qualifications

• Must have 2+ years of customer service and management experience.
• Experience working directly in landscaping business (mowing, trimming, pruning, irrigation) is required.
• Valid Driver’s License with clean driving record and ability to pass pre-employment background and drug screening.
• Enjoys multi-tasking and possesses strong organizational skills.
• Ability to follow instructions and work independently or as part of a team.
• Strong attention to detail and ability to maintain a clean and organized work area.
• Must be able to work outside in all weather conditions.
• Must be able to lift 50lbs and walk 10+ miles a day.

Responsibilities

• Serves as liaison between crew and customer and customer and company management.
• Proactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of services.
• Continuously updates customer database.
• Handles all requests, problems and/or questions and ensure resolution to such.
• Completes orders for job materials, ensures work is scheduled and completed, and performs follow up with customers.
• Meets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attention.
• Completes routine site visits and schedules inspections.
• Provides onsite training for employees needing additional support understanding their positions.

Skills

Customer service

Management experience

Multi-tasking

Organizational skills

Attention to detail

Job description

Within our extensive family of companies, your current team will have the opportunity to advance their careers and take on new and more senior roles.

Employee experience

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

We’ve been pleased, the transition has been seamless. Our production teams have continued to work as Woodlake Outdoor.

We’ve had the benefit of new operational software and additional resources and rolling it out through our team

We’ve been able to benefit from the additional support services provided by LMC Landscape Partners including software upgrades and updates, and mentorship.

I am most excited about the opportunities we are going to provide and are be provided to our mid level managers that would not be available if we stayed stagnant.

It opened up a lot of doors I didn’t know were available to me

There’s been a lot of changes that came with the transition. Mostly just implementing new programs and benefits for the employees which was a major plus of having the partners come into the company.

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

We’ve been pleased, the transition has been seamless. Our production teams have continued to work as Woodlake Outdoor.

We’ve had the benefit of new operational software and additional resources and rolling it out through our team

We’ve been able to benefit from the additional support services provided by LMC Landscape Partners including software upgrades and updates, and mentorship.

I am most excited about the opportunities we are going to provide and are be provided to our mid level managers that would not be available if we stayed stagnant.

It opened up a lot of doors I didn’t know were available to me

There’s been a lot of changes that came with the transition. Mostly just implementing new programs and benefits for the employees which was a major plus of having the partners come into the company.

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

play video

You’ve built a hard-earned reputation and your employees went to work for you because of that reputation. Becoming part of the LMC Landscape Partners allows you to retain your employees and offer them growth opportunities. Listen to some LMC Landscape Partners employees discuss how the acquisition enhanced their careers.

Position:Account Manager, Landscape Maintenance

Location: Boynton Beach, FL

Job Id:170

# of Openings:0

Cutters Edge is searching for a Landscape Account Manager to serve as a liaison between our customers and our operations teams. Reporting to the Branch Manager, this position will be the main point of contact for our customers, will routinely check job sites, communicate about project timelines and progress, and work to resolve any problems quickly. The Account Manager will also sell in enhancements, renew ongoing contracts, work on budgets, and assist in resolving any past due invoicing. To ensure operational efficiencies, this role will walk through and inspect job sites with crew leaders and members and may participate in hands on work. They will also set project timelines and schedules of the crews and monitor the performance on job site.

This is a full-time, benefit eligible position that comes with a company car. Typical work schedule is Mon-Fri from 6:30am-3:30pm. Compensation is salary plus bonus& commission.

Responsibilities:

• Serves as liaison between crew and customer and customer and company management
• Proactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of services
• Continuously updates customer database
• Handles all requests, problems and/or questions and ensure resolution to such
• Completes orders for job materials, ensures work is scheduled and completed, and performs follow up with customers
• Meets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attention
• Completes routine site visits and schedules inspections
• Provides onsite training for employees needing additional support understanding their positions

Qualifications:

• Must have 2+ years of customer service and management experience
• Experience working directly in landscaping business (mowing, trimming, pruning, irrigation, etc) is required
• Valid Driver’s License with clean driving record and ability to pass pre-employment background and drug screening
• Enjoys multi-tasking and possesses strong organizational skills
• Ability to follow instructions and work independently or as part of a team
• Strong attention to detail and ability to maintain a clean and organized work area
• Must be able to work outside in all weather conditions
• Must be able to lift 50lbs and walk 10+ miles a day

About Us: Cutters Edge is here to help improve, beautify and increase our customers’ business and property values through landscape. We promise to deliver professional services such as Landscape maintenance, Irrigation, Fertilization, Outdoor pest control, Tree care services, Landscape designs and New Construction. When it comes to working here, our passion is to create a culture that treats every team member as an integral part of our business. Cutters Edge wants to create a good living for all team members, which is why we offer full-time employment with competitive wages and a range of attractive benefits, including paid time off, holiday pay, health, dental and vision insurance, and a 401k retirement plan with company match! Grow your career with us today!

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