Account Manager - KPC Biotech

KPC GLOBAL MEDICAL CENTERS INC.; Corona (CA); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Monthly car allowance

Phone stipend

Annual bonus eligibility

Job summary

KPC Biotech’s Account Manager – Laboratory Services in Southern California is responsible for selling clinical laboratory testing to medical professionals, training staff on test menus, and driving territory growth. The role requires proactive lead generation, regular CRM updates, and adherence to lab compliance.

Travel and client engagements are expected to meet aggressive weekly and monthly targets. Applicants should have healthcare/lab diagnostics sales experience, a proven track record with

Qualifications

• Experience in healthcare, laboratory, and/or diagnostics sales.
• 3+ years calling on provider groups and C-level decision-makers in healthcare.
• Own reliable car and mobile phone to conduct business.

Responsibilities

• Sell clinical laboratory testing to healthcare professionals.
• Train staff on test menu, collection, logistics, and billing policies.
• Pre-call appointments and lead generation to maintain sales goals.
• Maintain CRM of all calls and sales pipeline.
• Foster territory growth and upsell existing accounts.
• Maintain knowledge in testing areas and service offerings.
• Provide ongoing in-person and telephonic client service.
• Comply with Lab Compliance Program.
• Analyze sales statistics to identify improvements.
• Track results for forecasting and reporting.
• Develop and execute innovative sales strategies.
• Build partnerships with potential clients.
• Conduct client needs assessments on problems and opportunities.
• Develop new leads monthly via cold calling, networking, referrals.
• Lead generation should be 50-75% of initial efforts.
• Face-to-face meetings: min 10 per week with prospective clients; onboard min 10 accounts monthly.
• Effectively manage travel logistics to maximize sales productivity.
• Provide ongoing programs for new business opportunities with existing customers.

Skills

Healthcare sales

Sales to medical pros

C-level engagement

Own vehicle

Job description

Job Description

POSITION: Account Manager – Laboratory Services

WORK LOCATION: Remote/Field

ROLE DESCRIPTION:

KPC Biotech’s Account Manager (AM) is responsible for sales, market development, accounts maintenance, and client services for designated region in Southern California. The AM’s primary function is to actively grow KPC Biotech’s laboratory outreach business and generate sales in the medical community throughout the designated region.

REGION: Southern California, Riverside and San Bernardino Counties

RESPONSIBILITIES INCLUDE:

1. Sell clinical laboratory testing through the promotion of services to authorized health care professionals in a consistent and compliant manner.

2. Train and interact with healthcare professionals and their staff about Company’s laboratory test menu, specimen collection, logistics and billing policies.

3. Actively pre-call appointments and utilize lead generation with required per month site visits to maintain sales goals.

4. Maintain CRM of all calls and sales pipeline.

5. Act as a self-starter to foster territory growth and drive sales through up-selling of existing accounts.

6. Maintain and pursue knowledge in the associated specialized testing areas and incorporate knowledge of service offerings.

7. Performing responsive ongoing in-person and telephonic customer service required to maintain clients.

8. Participate in and comply fully with the Lab Compliance Program.

9. Analyze sales statistics to identify areas of improvement.

10. Track results and trends regularly for business forecasting and reporting.

11. Develop and execute innovative sales strategies.

12. Build and form new partnerships with potential clients.

13. Conduct client needs assessment: Conduct a formal review of each client's needs in the areas of problems and opportunities.

14. Develop new leads every month: Using cold calling, networking, and referrals, develop new solid prospects per week.

15. Lead generation should represent approximately 50 - 75% of the AM’s initial efforts and may scale back as necessary in the second and subsequent years.

16. Face-to-Face Meetings: It is expected the AM will make a minimum of 10 face-to-face meetings per week with prospective clients and onboard a minimum of 10 accounts per month.

17. Effectively manage travel logistics to maximize sales productivity.

18. Provide customer service: Conduct ongoing programs with existing customers consisting of new business opportunities.

QUALIFICATIONS:

• Must have experience in healthcare, laboratory, and/or diagnostics sales selling to medical professionals


• Minimum of 3 years of calling on provider groups (Integrated Delivery Networks, Physician Group Practices, Clinics) and C-level decision-makers in the healthcare industry


• Must have own reliable car and mobile phone to conduct business.

OFFER/COMPENSATION:

• Annual Base Salary: $70,000 - $80,000


• Monthly Car Allowance and Phone Stipend


• Eligible for annual bonus, on discretionary basis


• Reimbursement for approved business-related mileage and travel expenses

BENEFITS:

Eligible for paid time off in accordance with the Company’s policies applicable to you and you will be eligible for medical, dental, vision, Basic Life/AD&D, Supplemental Life/AD&A, and 401K in accordance with the Company’s policies applicable to you and the terms of the applicable plan documents.

LICENSED/CERTIFICATION:

Driver’s License