A leading IT service provider is seeking an Account Manager – Japanese Bilingual in Plano, Texas. The role involves managing key client accounts, leading business development initiatives, and acting as a bridge between clients and internal teams. Candidates should have a Bachelor’s degree in Business Administration, be bilingual in Japanese and English, and possess at least 3 years of experience in IT account management. The position is hybrid and offers a salary range of $80K to $100K based on experience.
Qualifications
Bilingual in Japanese and English with strong English communication skills.
3+ years of experience in IT account management and business development.
Experience working directly with clients and executive stakeholders.
Responsibilities
Manage and grow key client accounts, focusing on long-term relationships.
Lead business development activities with Japanese and non-Japanese clients.
Coordinate internal and external meetings with stakeholders.
Skills
Client-facing skills
Relationship-building skills
Project management
Problem-solving
Analytical thinking
Collaboration in remote environments
Education
Bachelor’s degree in Business Administration or related field
Tools
Collaboration tools (chat, email, video conferencing)
Job description
Job Details
Job Title: Account Manager – Japanese Bilingual
Client: Japanese IT company
Working Location: Plano, Texas, United States
Working style: Hybrid
Employment Type: Full-time
Salary: 80K to 100K per year (DOE)
Benefit: Standard company benefits
Visa Support: No
Working Hours: 9-5PM
Language: Japanese & English (Bilingual)
Key Responsibilities
Manage and grow key client accounts, focusing on long-term customer relationships
Lead business development activities for IT services with Japanese and non-Japanese clients
Build proposals for major projects and align solutions based on customer needs
Coordinate internal and external meetings with stakeholders
Maintain strong relationships with key client personnel and executive leadership
Understand customer requirements and proactively propose services and solutions
Act as the primary communication bridge between customers and internal teams
Resolve customer issues and complaints to maintain trust and satisfaction
Prepare regular progress reports and forecasts for internal and external stakeholders
Own the end-to-end sales cycle from relationship building through delivery
Manage vendors and partners for joint service delivery
Support technical team expansion initiatives at client locations
Expand existing accounts through active engagement and account farming activities
The right candidate will possess
Strong client-facing and relationship-building skills
Ability to manage multiple projects simultaneously
A proactive, self-starter mindset with strong ownership
Creative problem-solving and analytical thinking abilities
Strong collaboration skills in remote team environments
High level of accountability and professionalism
Required Qualifications & Skills
Bachelor’s degree in Business Administration or a related field
Bilingual in Japanese and English with strong English communication skills
3+ years of experience in IT account management and business development
Experience working directly with clients and executive stakeholders
Ability to prioritize and complete multiple tasks with minimal supervision
Comfortable working independently while contributing to a collaborative team
Experience using collaboration tools such as chat, email, and video conferencing