Director, Client Partner

GlobalLogic; New York (NY); On-site; USD 170,000 - 185,000; Full time

Benefits offered by this job

Exciting projects

Collaborative environment

Work-life balance

Professional development

Competitive benefits

Job summary

GlobalLogic is seeking an experienced Account Manager to lead mid-to-large enterprise relationships across Industrial, Consumer Goods, and Retail sectors in the US. You will manage accounts, drive incremental sales growth, and maintain high CSAT by delivering value across IT infrastructures, applications, and AI initiatives.

The ideal candidate has a proven track record engaging with IT executives, handling US$10M+ accounts, and navigating GSIs.

Qualifications

• 10+ years of experience in account management in the US.
• Experience with manufacturing, consumer goods, or retail sectors preferred.
• Managed US$10M+ annual revenue accounts.
• Experience with mid-to-large enterprises.
• Experience with GSIs as an account manager.
• Strong understanding of IT technologies and services from infra to apps to AI.
• Excellent communication and strong references.

Responsibilities

• Manage and grow mid-to-large enterprise accounts in Industrial, CG, and Retail sectors.
• Drive incremental sales and maintain high CSAT.
• Engage with IT leadership across organizations.
• Collaborate with cross-functional teams to deliver solutions.

Skills

Account Management

US Market Experience

Large/Enterprise Accounts

Revenue Management

GSIs Experience

IT Technologies Knowledge

Communication Skills

References

Job description

What you’ll be doing:

We are seeking a highly experienced and strategic Account Manager to join our team, focusing on mid-to-large enterprises within the Industrial, Consumer Goods, and Retail sectors. In this role, you will be responsible for managing accounts, driving incremental sales growth, and maintaining high customer satisfaction (CSAT).

The ideal candidate has a proven ability to engage effectively with all levels of IT management and a strong understanding of IT technologies.

Job Description:

• 10+ years of experience in the Account Management in US
• Experience with Manufacturing/Consumer Goods/Retail sectors would be preferred
• Should have handled US $10M+ annual revenue accounts
• Experience in working in the mid-to-large enterprises
• Experience with GSIs as an Account Manager, CP is preferred
• Significant understanding and articulation capability of IT Technologies/Services from infra to apps to AI
• Strong Communication Skills
• Solid track record of success, supported by strong references.

About us:

• We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

GlobalLogic estimates the starting pay range for this role to be performed in Long Island, NY or NY or NJ or CT and the salary range will be $170,000/yr to $185,000/yr and reflects base salary only. This pay range is provided as a good faith estimate, and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

What We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.

Professional Development: We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.

Excellent Benefits: We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, flexible spending accounts, and PTO and holidays.

About GlobalLogic:

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.