Account Manager II

FedEx Corporation; New Berlin (WI); Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

FedEx Corporation is seeking a sales professional to maintain and deepen customer relationships within an assigned market-based territory, focusing on small to mid-sized customers. You will meet face-to-face with clients to achieve personal and company sales goals and provide solutions based on clients' business needs.

The role requires collaboration with internal teams, negotiation within pricing parameters, and effective use of technology tools such as PowerPoint and internal systems.

Qualifications

• Bachelor's degree or equivalent required.
• Four (4) years of B2B sales experience or two (2) years in FedEx B2B sales experience required.
• Candidates must be able to travel and manage relationships in assigned territory.

Responsabilités

• Maintain and deepen customer relationships within a market-based territory.
• Collaborate with internal teams to ensure a seamless customer experience.
• Negotiate pricing within set parameters; may negotiate strategic pricing for select customers.
• Leverage technology tools (PowerPoint, internal systems) to support sales activities.

Connaissances

Communication

Product knowledge

Solution building

Time management

Organization

Adaptability

Problem solving

Business acumen

Client relationships

Data analysis

Data visualization

Technology tools

Account management

Formation

Bachelor's degree or equivalent

Outils

PowerPoint

CRM systems

Mobile devices

Internal systems

Description du poste

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.


• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience


• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.


• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.


• Performs other duties as assigned

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience (in lieu of bachelor’s degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications:

Customer account management or relationship management experience; Experience onboarding new customers, clients, or accounts; Success growing existing customer relationships or revenue; CRM and account planning experience; Cross-functional collaboration to support customer success. Position is not eligible for sponsorship.

Pay Transparency:

Pay:

Additional Details:

This is a customer-facing role that requires regular in person meetings. Candidates must live within a 50-mile radius of New Berlin, WI or surrounding cities within the territory. Relocation may be available based on business need.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights


• Pay Transparency


• Family and Medical Leave Act (FMLA)


• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)


• Right to Work Notice (English) / (Spanish)