Account Manager I

FedEx Logistics; Memphis (TN); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Federal Express Corporation is seeking a dynamic sales professional to maintain and grow existing SMB accounts in a fast-paced environment. You will manage daily interactions with your assigned territory using digital platforms and collaborate with internal teams to deliver value propositions that meet customer needs.

Ideal candidates have a Bachelor’s degree or 4 years of B2B sales (or 1 year with FedEx) and strong communication, problem solving, and relationship-building skills.

Qualifications

• Bachelor's degree or equivalent or 4 years B2B sales experience or 1 year with FedEx required.
• Strong communication and problem solving abilities.
• Experience with CRM/digital tools preferred.

Responsibilities

• Maintains existing business by understanding the customer's business and supply chain through research and interaction, analyzing needs and implementing solutions.
• Coordinates and collaborates with internal teams to provide a seamless customer experience.
• Regularly engages with customers to ensure understanding of service offerings and maximize utilization of products and services.
• Performs other duties as assigned

Skills

Communication Skills

Product Knowledge

Solution Building

Time Management

Organization

Self-Motivation

Adaptability

Problem Solving

Leveraging Technology

Education

Bachelor's degree or equivalent

4 years B2B sales experience

1 year FedEx B2B sales experience

Tools

CRM software

Job description

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that met their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications

Quantifiable & Measurable Sales Achievements, Sales Experience using Digital tools/CRM.

Pay Transparency

Pay

Additional Details

Hybrid – In office Monday – Thursday, Remote work Friday

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program.

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)