Account Manager - Hospitality Solutions | EMEA

Infor; United States; Remote; GBP 60,000 - 90,000; Full time

Job summary

Infor is seeking an experienced and commercially driven Account Manager to join its Hospitality sales organization in Europe, the Middle East and Africa. This remote role offers geographic flexibility across Europe to pursue opportunities where your network and market insight create value.

You will lead the full sales cycle, build senior relationships, and own account strategy across multiple markets. Travel within Europe is required to engage customers and drive revenue growth.

Qualifications

• Proven track record in enterprise software/SaaS sales.
• Experience managing long, multi-stakeholder sales cycles.
• Ability to build credibility with C-level and senior stakeholders.

Responsibilities

• Develop and execute a focused business development strategy across European hospitality markets.
• Build a healthy, qualified pipeline through prospecting, referrals, partners and events.
• Identify hotel operators, management companies and hospitality groups.
• Lead the full sales cycle from outreach to contract signature.
• Maintain opportunities plans, forecasts and next actions.
• Represent Infor at hospitality conferences and customer events.

Skills

Hunter mindset

Enterprise software sales

Multi-stakeholder selling

Executive engagement

Travel within Europe

Job description

Description

Department: Sales

Location: Remote

Infor is looking for an experienced and commercially driven Account Manager to join our Hospitality sales organization in EMEA. This role is focused primarily on creating and closing net-new business across Europe, helping hospitality organizations modernize operations, improve commercial performance, and deliver stronger guest experiences through industry-specific cloud solutions.

This is a high-impact, entrepreneurial position for a seller who enjoys building a market, developing senior relationships, and navigating complex enterprise sales cycles. The successful candidate will have geographic flexibility across Europe rather than a narrowly defined territory, allowing them to pursue opportunities where their experience, network, and market insight can create the greatest value.

Our Hospitality Portfolio

• Property management, reservations, guest services, check-in/check-out, housekeeping, and billing
• Revenue management and optimization
• Financial management, budgeting, forecasting, and planning
• Event, conference, and function-space management
• Workforce management and operational solutions
• Emerging AI-enabled capabilities for the hospitality ecosystem

What You Will Do

• Develop and execute a focused business development strategy across selected European hospitality markets.
• Create a healthy, qualified pipeline through disciplined prospecting, industry networking, referrals, partners, consultants, trade events, and collaboration with Business Development Representatives.
• Identify and engage hotel operators, management companies, hospitality groups, and other relevant organizations.
• Lead the full sales cycle, from initial outreach and discovery through solution alignment, proposal, negotiation, and contract signature.
• Build trusted relationships with senior stakeholders, including CFOs, revenue leaders, IT leaders, operations executives, and other business decision-makers.
• Run initial customer discovery independently, clarify business pain points, and involve Solution Consultants and product specialists at the right stage.
• Coordinate internal teams around account strategy, solution positioning, demonstrations, commercial proposals, and customer outcomes.
• Represent Infor at hospitality conferences, trade shows, customer events, and relevant industry forums.
• Maintain accurate opportunity plans, pipeline coverage, forecasts, and next actions.
• Retain strategic ownership of customer relationships after the initial sale while working with Inside Sales on smaller expansion opportunities.
• Achieve or exceed agreed revenue, pipeline, and new-business targets.

Basic Qualifications

• Proven success in enterprise software, SaaS, or complex B2B solution sales.
• A strong hunter mindset, with clear evidence of independently generating and converting net-new opportunities.
• Experience managing long, multi-stakeholder sales cycles and closing strategic deals.
• Ability to build credibility with executive and functional decision-makers.
• Strong discovery, presentation, commercial negotiation, and relationship-management skills.
• Confidence operating independently across markets while mobilizing internal specialists and partners.
• Fluent written and spoken English.
• Willingness and ability to travel regularly within Europe.

Preferred Qualifications

• Experience selling technology into hotels, hospitality groups, travel, leisure, or an adjacent industry.
• Understanding of hotel operations, hotel ownership and management structures, property management, revenue management, hospitality finance, or guest technology.
• An established network among hospitality operators, consultants, technology partners, or industry decision-makers.
• Additional European language skills, particularly for markets where local-language selling is important.
• At least three years of relevant sales experience, with the maturity to become productive quickly in a complex environment.

What Success Looks Like

• Consistent creation of high-quality, self-generated pipeline.
• Strong pipeline coverage aligned with annual revenue goals.
• New customer acquisition and signed software agreements.
• Trusted relationships with hospitality decision-makers, influencers, consultants, and partners.
• Effective management of both shorter-term opportunities and strategic pursuits that may develop over several years.
• Growing market visibility for Infor Hospitality across Europe.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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