Account Manager - Home Services

Suited Connector, LLC

Denver (CO)

Hybrid

USD 75,000 - 85,000

Full time

6 days ago

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Benefits offered by this job

Remote & hybrid options

Health insurance plans

401k with immediate vesting

Paid holidays

Pet insurance

Career growth opportunities

Social events

Job summary

Suited Connector, LLC is seeking a relentless Account Manager to expand relationships in our home services verticals. The ideal candidate will blend online marketing know-how with solid account management, owning accounts and driving growth while delivering high-touch, white-glove service.

This role emphasizes collaboration across departments, onboarding new clients, QA, billing support, and regular reporting with Excel and Power BI.

Qualifications

Minimum of two years of Account Management experience.
Excellent communication and interpersonal skills.
Organizational skills to manage multiple accounts in a fast-paced environment.
Detail-oriented with strong presentation abilities.
Self-motivated and driven to meet sales targets.
Experience with business analytics and reporting tools such as Power BI; intermediate Excel skills.

Responsibilities

Own assigned accounts and drive client relationship growth.
Collaborate with departments to support vertical growth.
Facilitate onboarding for new accounts with Tech, Accounting and Compliance teams.
Analyze quality reports, identify issues and create action plans.
Support accounts receivable and communicate billing terms to clients.
Deliver weekly and monthly campaign reporting with metrics.
Collaborate on business development initiatives.

Skills

Client Relationships

Communication

Organizational Skills

Detail-Oriented

Motivated

Tools

Power BI

Excel

Job description

Interested? Let Us Tell You More:

Suited Connector (SuCo) is seeking a relentless Account Manager to join our team and expand upon our relationships in our home services verticals. Specifically, our team needs an individual with a solid understanding of online marketing and account management skills to meet our growing pipeline of clients’ needs. We are seeking a solutions-oriented individual that has their clients at the top of their mind all the times. We believe in high touch and white glove treatment of all our clients. So, if you have a love for being service oriented, pride yourself on your follow through, and are detail oriented, this is the spot for you.

Interested? Let Us Tell You More:

Areas That Will Play to Your Strengths (all the responsibilities we’ll trust you with, no pressure):

Client Relationship Management & Growth: You will be the primary owner for assigned accounts and serve as support for all accounts assigned to the home services Owning account retention and growth.
Communicate and collaborate: You will collaborate with all departments on changes and action items that support vertical growth.
Onboarding Excellence: You will facilitate onboarding for new accounts including communication with Tech, Accounting and Compliance teams.
Quality Assurance Oversight: You will analyze quality reports, identify issues and create action plans to increase campaign performance by client as needed.
Streamlining Payment Operations: You will actively support accounts receivable in the collections process and communicate billing terms by client.
Analyze, Report & Identify Opportunities: Through Excel and Power BI you will proactively seek opportunities to improve client metrics including budget caps and RPT. You will also monitor and deliver weekly and monthly campaign reporting including metrics such as total revenue, PRT, return rate and unsold lead data.
Business Development Collaboration: You will collaborate business development initiatives.

What Will Put You Ahead

First-Class Experience: You have a minimum of two years of Account Management experience, preferably in Lead Gen and or Home Services.
Communication is Key: You have excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal team members.
Organizational Skills: You can work efficiently in a fast-paced environment and quickly adapt to change and new processes, while managing multiple accounts and prioritizing effectively.
Detail-Oriented: You have a strong attention to detail and excellent presentation skills, with an ability to convey complex ideas in a clear and compelling manner.
Motivated: You are self-motivated and driven, with a passion for achieving and surpassing sales targets.
Technical Skills: You will have experience with business analytics and reporting tools such as Power BI, and you have intermediate Microsoft Excel skills.

Besides Working Somewhere Awesome, What’s In It For You

Remote and hybrid work options – let’s figure out which style works best for you.
Generous Flexible Time Off (FTO); we know you work hard, so take the time when you need it!
10 company paid holidays annually.
Multiple health insurance plans, including vision and dental insurance, HSA and FSA contributions.
Matching 401k with immediate vesting.
Pet insurance (big furry family member people!).
Fast paced, dynamic culture.
Career and professional growth opportunities.
Awesome social events - BBQ’s, mixers, trivia and more!

A Place Where You Belong

At SuCo, we don’t just accept differences - we embrace it! SuCo is an equal opportunity employer that is committed to inclusion and diversity.

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