Account Manager: Growth, Service & Delivery

Rent-A-Center; New Philadelphia (OH); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

FSAs/HSAs

Voluntary insurance options

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive sales growth. The role involves managing deliveries and pickups, collecting on past-due accounts, and maintaining store standards while aligning with RAC values.

Ideal candidates have a high school diploma, are 18+, hold a valid driver's license, and excel in written and verbal communication with customers. This is a full-time in-store role in Ohio.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication skills

Customer service

Age 18+

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive sales growth. The role involves managing deliveries and pickups, collecting on past-due accounts, and maintaining store standards while aligning with RAC values.

Ideal candidates have a high school diploma, are 18+, hold a valid driver's license, and excel in written and verbal communication with customers. This is a full-time in-store role in Ohio.