Account Manager: Growth, Service & Flexible Career Path

Rent-A-Center; Richmond (VA); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical/dental/vision insurance

401(k) with company match

FSAs & HSAs

Career growth opportunities

Job summary

Rent-A-Center in Richmond, VA is seeking an Account Manager to oversee an assigned portfolio of rental accounts and build strong customer relationships. You will deliver exceptional service, manage deliveries and pickups, and support sales growth while maintaining account health.

This is a full-time role with weekly pay and opportunities for advancement within the RAC family. The position requires lifting, driving, and in-home/service delivery, with Sundays off plus one weekday off,

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Valid driver's license

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center in Richmond, VA is seeking an Account Manager to oversee an assigned portfolio of rental accounts and build strong customer relationships. You will deliver exceptional service, manage deliveries and pickups, and support sales growth while maintaining account health.

This is a full-time role with weekly pay and opportunities for advancement within the RAC family. The position requires lifting, driving, and in-home/service delivery, with Sundays off plus one weekday off,