Account Manager: Growth, Service & Deliveries

Rent A Center; City of Binghamton (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible Spending Account

Health Savings Account

Paid time off

Job summary

Rent-A-Center in New York seeks an Account Manager to manage a portfolio of rental accounts, delivering exceptional service and driving sales growth. You will handle deliveries, pickups, and early-stage collections while maintaining store standards and customer relationships.

The role emphasizes strong communication, reliability, and a willingness to work a full-time schedule with weekly pay and opportunities for advancement.

Qualifications

• Strong communication and customer service skills.
• Experience in sales or account management is a plus.
• Ability to work in a fast-paced, customer-facing environment.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Provide white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.

Skills

Strong communication

Customer service

Sales

Account management

Education

High school diploma or equivalent

Job description

Rent-A-Center in New York seeks an Account Manager to manage a portfolio of rental accounts, delivering exceptional service and driving sales growth. You will handle deliveries, pickups, and early-stage collections while maintaining store standards and customer relationships.

The role emphasizes strong communication, reliability, and a willingness to work a full-time schedule with weekly pay and opportunities for advancement.