Account Manager — Growth & Relationship Lead

Parvin-Clauss Sign Co Inc; Carol Stream (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay based on experience

Medical, dental, and vision insurance

Life and disability insurance

401(k) retirement plan

Profit Sharing Incentive Plan

Paid time off, sick time, and 10 paid

Training and professional development

Career advancement opportunities

Mileage reimbursement for business use

Job summary

Parvin-Clauss Sign Company, located at 165 Tubeway Dr, Carol Stream, IL 60188, is seeking an Account Manager to nurture client relationships and coordinate signage projects from inquiry to completion.

You will work with internal teams to ensure clear communication of requirements, manage multiple accounts, and pursue growth opportunities with existing customers. A customer-focused, organized approach is essential.

Qualifications

• Experience in account management, customer service, sales support, or project coordination.
• Excellent communication, organization, and follow-through.
• Ability to manage multiple accounts and deadlines.
• Proficiency with Microsoft Office, Salesforce, ERP and business systems.
• Relevant experience is valued; a college degree is not required.
• Signage, manufacturing, graphics, or construction experience is a plus.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Identify opportunities to grow accounts and generate repeat business.
• Follow up on RFQs, estimates, proposals, customer approvals, and outstanding items.
• Coordinate with Sales, Estimating, Project Management, Design, Manufacturing, and Installation.
• Help ensure project requirements, specifications, and customer expectations are clearly communicated.
• Assist with change orders, scope updates, customer concerns, and billing questions.
• Maintain accurate customer records and support efficient project execution.

Skills

Account management

Customer service

Sales support

Project coordination

Communication

Organization

Tools

Microsoft Office

Salesforce

ERP systems

Job description

Parvin-Clauss Sign Company, located at 165 Tubeway Dr, Carol Stream, IL 60188, is seeking an Account Manager to nurture client relationships and coordinate signage projects from inquiry to completion.

You will work with internal teams to ensure clear communication of requirements, manage multiple accounts, and pursue growth opportunities with existing customers. A customer-focused, organized approach is essential.