Account Manager — Growth & Client Partnerships

3R Consulting Ltd; Pennsylvania; On-site; USD 33,000 - 42,000; Full time

Job summary

3R Consulting Ltd is seeking an Account Manager to manage a portfolio of clients, conduct outbound calls, and respond to inquiries with professionalism. You will support the Head of Account Management and Sales Director, develop client relationships, and help identify growth opportunities.

The role emphasizes communication, documentation, and teamwork, with a view to achieving targets and delivering value to clients in a tech-focused environment.

Qualifications

• Excellent communication skills.
• Strong organisational and time management.
• Ability to identify client objectives.
• Ability to prioritise conflicting demands.
• Ability to follow QA processes.
• Team player with knowledge sharing.
• Documentation should be accurate and accessible.
• Ability to spot new business opportunities.
• Ability to network with senior people.
• Excellent sales and negotiation skills.
• Ability to manage customer relationships and respond promptly.
• Ability to analyse results and explain variances.
• Strong Excel/Outlook/PowerPoint skills.
• Numerical analysis of data.

Responsibilities

• Liaise with accounts, build and develop relationships.
• Generate outbound calls to accounts and handle inbound queries.
• Record interactions on Admin and CRM and ensure audits.
• Develop relationships by identifying parent companies and subsidiaries.
• Identify cross-sell opportunities for products and services.
• Solve problems and manage risks to hit targets and retain accounts.
• Support marketing with case studies, testimonials and quotes.
• Provide MI/sales reports and analysis as required.
• Arrange appointments for Head of Account Management and Sales Director.
• Support the team and provide CRM support as needed.
• Keep aware of regulations affecting products and services.
• Coordinate competitor activity and report new initiatives.

Job description

3R Consulting Ltd is seeking an Account Manager to manage a portfolio of clients, conduct outbound calls, and respond to inquiries with professionalism. You will support the Head of Account Management and Sales Director, develop client relationships, and help identify growth opportunities.

The role emphasizes communication, documentation, and teamwork, with a view to achieving targets and delivering value to clients in a tech-focused environment.