Account Manager- Grounds Maintenance & Landscape Enhancements

Glen Allen Grounds; Rockville (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Performance-based bonus

Company vehicle

Gas card for business use

Paid vacation

Paid holidays

401(k) with employer matching

Health insurance (ICHRA)

Cell phone allowance

Professional development

Job summary

Glen Allen Grounds is seeking an experienced, relationship-focused Account Manager to join our growing team. This Richmond-area landscaping company specializes in grounds maintenance, landscape enhancements, and outdoor living spaces, emphasizing craftsmanship and long-term client relationships.

This client-facing role combines account management, property oversight, estimating, and sales. You will maintain strong relationships with existing customers while identifying opportunities to grow

Qualifications

• Strong interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Strong attention to detail, accountability, and a proactive approach to problem-solving.
• Experience in landscape maintenance, horticulture, landscape enhancements, or a closely related field preferred.

Responsibilities

• Manage and develop relationships with residential and select commercial maintenance clients.
• Conduct regular property inspections to evaluate service quality and identify improvements.
• Prepare customized maintenance proposals and landscape enhancement estimates.
• Respond promptly to client inquiries and new sales opportunities.
• Work closely with our operations team to coordinate job expectations, materials, scheduling, and execution.
• Oversee client satisfaction and follow up on completed projects.
• Assist with landscape installation layouts and project planning when necessary.
• Identify opportunities to expand existing relationships while maintaining profitability and service standards.

Skills

Interpersonal skills

Customer service

Communication

Attention to detail

Problem solving

Office and field work

Job description

Glen Allen Grounds is seeking an experienced, relationship-focused Account Manager to join our growing team.

We are a well-established Richmond-area landscaping company specializing in high-quality grounds maintenance, landscape enhancements, and outdoor living spaces. We take pride in our craftsmanship, communication, and the long-term relationships we build with our clients.

This is a client-facing role combining account management, property oversight, estimating, and sales. The successful candidate will be responsible for maintaining strong relationships with existing customers while identifying opportunities to grow their portfolio.

Key Responsibilities

• Manage and develop relationships with residential and select commercial maintenance clients.
• Conduct regular property inspections to evaluate service quality and identify improvements.
• Prepare customized maintenance proposals and landscape enhancement estimates.
• Respond promptly to client inquiries and new sales opportunities.
• Work closely with our operations team to coordinate job expectations, materials, scheduling, and execution.
• Oversee client satisfaction and follow up on completed projects.
• Assist with landscape installation layouts and project planning when necessary.
• Identify opportunities to expand existing relationships while maintaining profitability and service standards.

Qualifications

• Experience in landscape maintenance, horticulture, landscape enhancements, or a closely related field preferred.
• Strong interpersonal and customer service skills.
• Ability to prepare estimates, manage multiple priorities, and maintain organized client records.
• Working knowledge of landscape maintenance practices and plant material.
• Excellent written and verbal communication skills.
• Strong attention to detail, accountability, and a proactive approach to problem-solving.
• Comfortable working both in the office and outdoors at client properties.

Compensation & Benefits

• Competitive base salary with eligibility for a performance-based annual bonus
• Company vehicle and gas card for business use
• Paid vacation and company-recognized holidays
• Paid company closure between Christmas and New Year's
• 401(k) retirement plan with employer matching, subject to eligibility requirements
• Health insurance benefits through an ICHRA program with an employer contribution
• Monthly cell phone allowance
• Opportunities for professional development and advancement

Why Join Glen Allen Grounds?

We believe great landscaping begins with great people. Our Account Managers play an important role in the client experience and work alongside a dedicated operations and management team.

We're looking for someone who wants more than just a job - someone who takes ownership of their work, values relationships, and wants to contribute to the continued growth of a respected local company.

Glen Allen Grounds Management, LLC

2369 Lanier Road, Building A

Rockville, VA 23146