Account Manager, GRI

Storyful; New York (NY); Hybrid; USD 105,000 - 130,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Retirement plans

Comprehensive insurance plans

Wellness resources

Education benefits

Family care benefits

Commuter transit program

Subscription discounts

Employee referral program

Job summary

Dow Jones is seeking an Account Manager for Oxford Analytica and Dragonfly (Global Risk Insights) to drive revenue growth in the Americas and own renewals with critical clients.

You will cultivate strong client relationships, lead account strategies, collaborate with success teams, and engage with Dow Jones Account Managers to expand cross-sell opportunities across the portfolio.

Qualifications

• 5–7 years of account management experience in geopolitical or risk sectors.
• Proven track record of renewing and upselling accounts.
• Strong business acumen and understanding of market trends.

Responsibilities

• Manage a book of business within your geographical territory, securing renewals and upsell.
• Cultivate long-term relationships with key clients to identify upsell opportunities.
• Execute account strategies to maximize gross and net retention.
• Actively prospect accounts to find new buying centres for GRI products and upsell.
• Work with Dow Jones Account Managers to facilitate cross sell.
• Ensure timely renewal of your book of business with growth and retention strategies.
• Collaborate with Client Engagement Specialists to ensure retention.
• Attend industry conferences and events as required.
• Account planning to identify whitespace within your book.
• Collate client feedback for product/editorial teams and serve as voice of the customer.
• Maintain accurate CRM records relating to renewals and upsell.

Skills

Account management

Revenue growth

Client relationships

Negotiation

Strategic planning

Education

Bachelor's degree in Business or Economics

Tools

CRM software

Job description

Job Description:

About the Role

As the Account Manager for Oxford Analytica and Dragonfly (Global Risk Insights) you will be tasked with executing revenue growth in the Americas region for your existing client book with Oxford Analytica and Dragonfly clients predominantly. You will be directly responsible for owning the renewal success of your accounts. You will be responsible for establishing and maintaining strong relationships with our existing clients, ensuring their satisfaction, and driving increased revenue through cross‑selling and upselling opportunities. You will work closely with the Head of Account Management GRI, to implement effective client retention and revenue growth strategies. Your role requires effective collaboration with Client Success teams and Business Development Managers.

You Will

• Manage a book of business allocated by Head of Account Management GRI, within your geographical territory securing renewals and upsell.
• Cultivate long‑term relationships with our key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross‑selling.
• Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize both gross retention and net retention, in line with the overall growth objective.
• Actively prospect your accounts to find new buying centres for GRI products and upsell into existing points of contact.
• Work with Dow Jones Account Managers to facilitate cross sell.
• Ensure the timely renewal of your book of business, implementing strategies to grow and retain existing contracts.
• Work closely with Client Engagement Specialists to ensure client retention.
• Attend industry conferences and events as required.
• Account planning to identify whitespace within your book of business.
• Collate client feedback and requirements for product/editorial teams and to engage in acting as the voice of the customer during product development.
• Maintain accurate records in company’s CRM relating to renewals and upsell.

You Have

• 5-7 years of account management experience, ideally within the geopolitical & market.
• Proven track record of successfully managing key client accounts and driving revenue growth.
• Strong business acumen and understanding of the industry and market trends.
• Bachelor’s degree in Business, Economics, a related field, or relevant professional experience preferred.

Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program
• Learn more about all our US benefits

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors. For bonus‑eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits‑eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

EEO / Diversity Statements

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

EEO/AA/M/F/Disabled/Vets.

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

EEO/Disabled/Vets Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.

We’re committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.

Business Area

Dow Jones - Risk Sales

Job Category

Sales

Union Status

Union role

Base Pay Range

$105,000.00 - $130,000.00

Company Overview

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).